Ticket Liquidator is completely PCI (Payment Card Industry) Compliant and is tested daily for computer security and authenticity by McAfee Secure. You can verify our up-to-date security certificate here.

We use fraud-protection measures to help support secure ticket transactions. Purchases are also backed by our 100% Money-Back Guarantee, subject to its terms.

Ticket Liquidator is a BBB Accredited Business, reflecting our commitment to transparency, customer responsiveness, and responsible business practices. Visit Ticket Liquidator's BBB Accreditation page to learn what accreditation means and access our official BBB Business Profile, where you can review our current rating, complaint history, and any available customer reviews.

Once your ticket order is accepted by the seller, your tickets are guaranteed to be delivered in time for the event. Sellers who don't provide customers with their tickets will have to refund 100% of the order total (see Ticket Liquidator’s guarantee). Sellers also have to endure numerous penalties in our rating system for “busting” orders. (The rating system determines what tickets sellers can list, how and when they can list them, what they're charged for doing so, etc.) Sellers therefore have every incentive to fulfill a purchase and to do so as quickly and efficiently as possible.

Cancelled events, including never-played sports events in a series, will be refunded in full (minus shipping). Customers should contact their ticket seller directly for further information about any proposed refund. (The seller listed on your order is the one charging your credit card, and thus is responsible for refunds, too.) Please note that some sellers may require customers to return their event tickets before a refund is issued.

Tickets to postponed events will be valid for the new date of the event. Please note that postponement does not entitle customers to a refund, even in the rare case that the primary ticket source offers a refund for that particular postponed event. Please also note that cancellations are considered "postponements" until an official cancellation announcement is made.

Ticket delivery methods vary by listing and event. Tickets may be delivered electronically through a secure download, a mobile transfer service, or an event-specific ticketing app. Depending on the listing, physical shipping, will call, or local pickup may also be available.

Check the delivery method offered for the tickets you select. For electronic delivery, you'll receive instructions on how to download or accept the tickets. Physical tickets may be shipped by a carrier, with tracking information supplied when available. Some venues and event organizers release tickets only closer to the event date, so tickets may not be immediately available after purchase.

How you access and track tickets depends on the delivery method associated with your order. For physical shipments, tracking information is generally available after the seller ships the tickets. For electronic downloads or mobile transfers, follow the instructions provided by email or through the relevant ticketing app or transfer service.

You can review your order details through the "My Purchases" area of your Ticket Liquidator account. If you're having difficulty accessing your tickets or haven't received expected instructions, contact your ticket seller or Ticket Liquidator customer support.

Ticket Liquidator allows customers to input a shipping address for most ticket orders placed through our website. However, delivery restrictions may apply based on the ticket order total. These restrictions are openly visible to customers on the checkout page. Ticket sellers may request a signed authorization from you if they desire proof that you accept the alternate shipping plan. This is designed for everyone’s safety to help prevent credit card or delivery fraud.

The alternate shipping policy (where relevant) is as follows:

• If the order is less than $750, the seller is expected to ship the tickets to the alternate shipping address. Please let TL know if there are any problems here.
• If the order is between $750 and $5000, the seller will use their own discretion and either ship the tickets to the shipping address or reject the ticket order.
• If the order is $5000 or greater, no alternate shipping address is allowed.

Customers must contact their ticket seller directly about changing a shipping address after the order has been processed. Sellers are very security-conscious and will likely only alter your delivery information if it is truly necessary. The sellers want to make sure that your tickets actually go to their intended recipient and not some unknown party.

The seller determines whether a signature is required for ticket shipments. Most sellers choose to require a signature on ticket packages to ensure security for the buyer (you!). They want to make sure that the right person receives the tickets and that the order is fulfilled properly.

If the signature issue is problematic, customers could always try contacting their ticket seller to waive the requirement, or try any of the following:

• Pick up the tickets after-hours at the local facility mentioned by FedEx on the delivery door tag.
• Call FedEx and ask them to keep the tickets at your local facility for package pick-up at another time.
• Call FedEx and ask if they could deliver tickets at a time when someone will be there to receive them.
• Leave a note for FedEx delivery personnel to leave the tickets on the next delivery attempt. This option is only available in certain instances, and may depend on the delivery driver.

Delivery methods vary by event, ticket type, and seller. Depending on the listing, you may be able to receive tickets by electronic transfer, secure download or email, physical shipment, will call, or local pickup.

The delivery methods available for a particular order will be indicated in the ticket listing notes or during checkout. Mobile transfers may require you to accept tickets through an event-specific app or another ticketing account. Will-call and local-pickup orders may require identification or other documentation. Follow the instructions provided for your order and contact the seller if you need help.

There are three main ways to access event tickets for U.S.-based events if you’re an international customer:

• Order tickets and input a U.S.-based shipping address: You should use this option if the event is more near-term in nature and you could potentially have the tickets shipped to a friend’s house in the U.S. or even your hotel.
• Order tickets marked as being available for will call, email, local pickup etc.: Tickets are only available using one of the above methods if that method is specifically advertised on the listing notes and/or during checkout.
• Order tickets and input your home address for shipment: You should use this option if the event concerned is a while away and the tickets will likely ship before you depart for your travels. Please note that you can always contact your ticket supplier directly to provide an alternate (U.S.-based) address if needed.

There could be two explanations:

• Your ticket seller may not have access to the electronic ticket file. Some sellers may be supplied with printed out e-tickets rather than actual electronic files. The only option for them in such cases is to ship the printed e-tickets to their buyers via FedEx.
• Many ticket sellers prefer to ship e-tickets for security reasons: Emailed tickets are easy to re-print and thus duplicate/invalidate -- a major fraud concern. Ticket Liquidator already has measures in place to secure against this, but extra security never hurts. Many sellers also prefer the security measures associated with physical delivery: 1.) you can require a signature to prove that the customer received the ticket package, and 2.) you can print e-tickets on special paper that can't be copied without invalidating the bar code.

FedEx can't ship to P.O. Boxes, so if you have a P.O. box as your address:

• Your tickets will be shipped by the seller to Ticket Liquidator (in Connecticut). We can then re-ship your tickets via USPS within a day or so. (In this case, you will get an email notice that you tickets have been delivered to CT. No need to freak out!)
• You can contact the seller with a physical shipping address that could be used for FedEx shipment.
• You could input an alternate physical address during checkout as your shipping address rather than defaulting to your P.O. Box billing address.

• Your friends purchased tickets from a primary source that allows for quicker ticket delivery.
• Some ticket types may print earlier or later than others (e.g. VIP tickets tend to print later than other tickets).
• Different ticket sellers access tickets in different ways, at different times, through different sources. Some sellers buy tickets from other sellers rather than from the venue directly. Other sellers may ask venues to hold tickets until they can collect all of their inventory. This means that tickets for an event are often available at different times.

In most cases, e-tickets marked as “Instant” will be available for you to download and print within minutes of placing your order. However, in order to protect against fraudulent purchases, some orders may require additional processing time. If this applies to your order, it will be noted in your order confirmation email, and your e-tickets will be available for you to download within one (1) business day.

Ticket Liquidator is a resale ticket marketplace where independent sellers set prices for available tickets. Resale prices may be higher or lower than the original face value printed on a ticket. Prices can vary based on factors such as demand, seat location, availability, and the individual seller's pricing decisions.

The face value printed on a ticket generally reflects its original price, not necessarily the price a buyer pays in the resale market. The all-in ticket prices displayed on Ticket Liquidator include mandatory ticketing and service fees upfront, which may also help explain differences between the original face value and the price paid.

When comparing listings, review the seating information, listing notes, and prominently displayed all-in price to determine which option works best for you.

Ticket delivery timing depends on the event, ticket type, seller, and delivery method. Some tickets are available electronically soon after an order is accepted, while others may not be released by the venue or organizer until closer to the event date.

Your order information should identify the applicable delivery method and any expected delivery timing. Electronic orders may require accepting a transfer through a ticketing service or following secure download instructions. Physically shipped orders may include carrier tracking information once tickets have been sent.

Ticket Liquidator's 100% Money-Back Guarantee includes protection for tickets that are not delivered in time for the event, subject to the guarantee's terms. If you're concerned about delivery, contact the seller or our customer support team.

Same-day ticket purchases may be possible when a listing supports delivery in time for the event. Depending on the event and seller, options may include electronic or mobile transfer, secure download, will call, or local pickup.

Check the available delivery method and any cutoff times before placing your order. For mobile or electronic tickets, you may need to create or access a ticketing account to accept the transfer. For will call or local pickup, follow the seller's instructions regarding pickup time, location, and required identification. If you're purchasing close to an event's start time, contact the seller or Ticket Liquidator customer support if you need clarification.

Because Ticket Liquidator is a resale marketplace, some tickets may display the name of the original purchaser rather than the current ticket holder. A different name on a ticket does not necessarily indicate a problem, but admission and transfer rules can vary by event, venue, and ticket type.

Some events require tickets to be accepted through an approved mobile ticketing account or have other entry requirements. Follow the delivery and transfer instructions provided with your order. If the name or entry requirements raise concerns, contact your seller or Ticket Liquidator support before the event.

All non-"General Admission" tickets are guaranteed to be together unless explicitly stated otherwise in the seller notes on the ticket listing. Seats that aren't together must be advertised as being "piggybacked" or "split" above a certain purchase quantity.

Ticket sellers don’t advertise seat numbers publicly for a variety of reasons:

• Privacy: Some sellers are season ticket holders, so revealing seat information would reveal their identity.
• Uncertainty: Some sellers simply may not know which seats they’re going to distribute to certain customers immediately after a purchase. These sellers may instead wait to distribute their ticket inventory based on what other people order from their listing. This is to ensure that as many people as possible are accommodated with consecutive and acceptable seating.
• Double-Ordering: There's often a delay in sellers being able to remove ticket inventory from websites once a certain set of tickets is purchased. Specified ticket listings (seat by seat) would result in numerous customers buying the same exact seats at the same time. This would prompt a large number of rejected orders and thus a large number of disappointed customers.

Sellers prefer to list tickets at least in pairs so as to increase the chance that they'll be able to sell all the tickets in a given listing. Entertainment events are social occasions that people usually attend with friends or family members. Single tickets are very hard to sell and so sellers try to avoid dealing with them by buying and selling tickets in larger quantities.

Tickets are generally one-of-a-kind items that cannot easily be reprinted or redistributed once they’re misplaced. The purpose of such restrictions is to prevent ticketing fraud via multiple printings of the same ticket. Customers should nevertheless contact their seller to see if it is indeed possible for them to re-access any lost tickets. (Please note that some sellers may charge re-access fees in order to access new tickets.)

Paperless tickets are event tickets issued electronically rather than as traditional printed tickets. Depending on the event, you may receive tickets through a mobile ticketing app, an electronic transfer service, or another secure digital-delivery method.

Follow the instructions provided with your order to accept and access the tickets. Some venues require a live mobile ticket or an approved app for admission and may not accept printed copies or screenshots. Specific transfer and entry requirements vary by event.

To access your tickets, please follow the steps below:

1. Download the MLB Ballpark App from the appropriate store:
   
   

   
2. Open the app, tap "Get Started", and select the home team as your favorite team.
3. Log in to an existing MLB account (if you already have one), or create a new account.
4. Important: Make sure to use the same email address provided in your order when creating your MLB account.
5. Tap the "Tickets" button at the bottom center of the screen, then select "Go to your MLB account."
6. If you're a new user, you will receive an email to verify and complete your MLB account setup.
7. Tap "Tickets", go to the "Wallet" tab, click on the event, then tap "View" next to your seat numbers to access your tickets.
8. Enjoy the game!

We are not affiliated with MLB Ballpark App. Please note that we cannot troubleshoot issues that occur on MLB Ballpark, and you would need to contact MLB App Support directly for answers to your concerns.

Zone seating is a recent introduction in the secondary ticket market that borrows entertainment trends from Europe. The system requires that venues be geographically demarcated into various chunks according to some visual model. The chunks concerned are often dubbed "Zones" and randomly drawn and marked with varying creativity. (Zones could be labeled as A, B, C or GOLD, SILVER, BRONZE or any such system of categorization.) Event-goers are then given options to purchase seats based solely on their Zone location ( the seats could be located anywhere in the Zone rather than in a specific row). Please note, too, that Zone tickets are guaranteed to be seated together when up to 4 or 6 tickets are purchased from the listing (the ticket listing will clarify specifically the cut-off point).

The basic purpose behind Zone seating is to drive down ticket prices for customers and limit seating confusions. It's also true that some sellers will list specific sections and rows for their tickets even if a given venue is zoned. The end result is to create a larger array of ticket options for customers that combines both specified event seating and cheaper generic alternatives.

The ticket sellers who sell tickets through our nationwide exchange are not able to cancel orders and offer refunds. The all-sales-are-final policy is standard across both the primary and secondary ticket market. The reason for this is because tickets are time sensitive items with strict limits on their value. This means that returning tickets is not like returning shoes that could be used by another customer at another date. Ticket sellers may not be able to resell any returned tickets (aka: they lose their entire investment) or may have to resell the tickets for less money.

The ticket sellers who list tickets on our exchange (and also on our competitors' exchanges) generally have a small window during which they're free to accept or reject a ticket order. This is because the sellers listing tickets on our network are likely listing tickets on other resale networks, too. It’s thus possible (if rare) that a given seller might sell a ticket group before being able to remove it from our website. Sellers then look for possible alternate tickets for the customer, but, failing that, must reject the order. We at Ticket Liquidator will contact you directly if your order is rejected to try and help you get new tickets to the event ASAP. (Please note that order rejection is very rare and that most sellers on our exchange have an order fulfillment rate above 99%.)

The numerous sellers who list tickets on our nationwide exchange are required to be available for our customers and responsive to customer concerns. Please nevertheless note that some sellers may not be available after business hours or during non-business days. You are nevertheless free to let Ticket Liquidator know if you are having trouble contacting a ticket seller during normal business hours and we will try to contact them for you.

You can check to see if your order has been accepted by the seller or not by checking the My Purchases tab in your account. Orders marked “Pending” mean the seller hasn’t accepted or rejected the order yet. Any confirmed purchase will be marked as “Accepted” by the seller.

Ticket Liquidator charges a service fee to help operate our online ticket marketplace, including customer support, payment security, website maintenance, and technology that helps independent sellers list and manage ticket inventory. The fee amount can vary depending on the ticket listing.

Ticket Liquidator uses all-in ticket pricing. The prominently displayed price for each ticket already includes mandatory ticketing and service fees. You may also see the underlying ticket price and included service fee itemized separately for transparency, but those mandatory fees are not added on top of the displayed ticket price at checkout.

There is no separate delivery charge for electronic ticket delivery or will call. Applicable government taxes and charges for physical shipping, when relevant, may be additional; any such amounts are disclosed before you complete your purchase.

The tickets advertised on our nationwide exchange are being listed by different sellers who have different perceptions about ticket worth. This means that tickets in the same (or in a similar) section might well be valued differently by sellers based on a number of factors. Some sellers may update their listings more frequently to reflect market prices while other sellers may need to maintain larger profit margins on sales. It's therefore very possible for one seller to price tickets at $50 each and another to price similar tickets at $65 each. It’s typically best for customers to buy tickets according to stated location rather than price.

The sellers who list tickets in our marketplace usually charge customers automatically when an order is placed so as to reserve your place in line for tickets (sellers often receive numerous ticket requests simultaneously). Please remember that ticketing is a dynamic business (prices rising and falling all the time) so it’s important to claim your ticket early at the price set at the time of the purchase. It also isn't unusual for credit cards to be charged in e-commerce (or any business) before items are accessible (like if you order books from Amazon.com before they're printed or order any “out of stock” item online).

Customers generally can't combine shipping fees on multiple orders through Ticket Liquidator because the tickets listed on our website are owned by different ticket-selling companies and trusted individuals scattered throughout the United States (and beyond). It’s therefore likely that multiple ticket orders will be shipped from different locations by different people at different times. (You can ask a given seller whether or not they'd be comfortable waiving a delivery fee if you do indeed end up purchasing multiple orders from the same supplier.)

No. Ticket Liquidator does not charge a separate delivery fee for electronically delivered tickets, including email delivery, downloadable tickets, and mobile transfers.

Mandatory ticketing and service fees are already included in the displayed all-in ticket price, so they are not added later at checkout. If an order requires physical shipping, any applicable shipping charge will be disclosed before you complete your purchase.

There is no separate delivery fee for will-call tickets. Will call and local pickup are available only for listings where the seller or event supports those arrangements.

For local pickup, review the available delivery options and order total before completing your purchase; any applicable charge for a separately selected pickup service will be disclosed. Mandatory ticketing and service fees are already included in the displayed all-in ticket price.

Some ticket orders may be subject to applicable state or local taxes, depending on the event and relevant jurisdiction. Government taxes, if any, may be calculated separately from the displayed all-in ticket price and are disclosed before you complete your purchase.

Mandatory ticketing and service fees are already included upfront in the displayed ticket price. You can review the final order total, including any applicable taxes and delivery charges, before placing your order.

The prices and fees on our website are not negotiable because we at Ticket Liquidator work in tandem with independent ticket sellers. We don’t set ticket prices (the sellers do) and so we don’t directly determine how much a ticket is worth. Ticket sellers would not be likely to sell through us if we could unilaterally bargain down the prices that they set!

The event tickets listed on our online exchange are priced dynamically by their sellers to reflect changing market calculations. It’s therefore not possible to say with complete accuracy whether ticket prices rise or fall over time. A good general rule is that ticket prices rise over time for very popular events and fall over time for less popular events. Please nevertheless note that ticket selection declines as time passes and so we do tend to encourage earlier ticket purchases.

Absolutely! TicketLiquidator.com is checked daily by McAfee Security, follows best practices in internet security, and we are PCI Compliant. All information you provide to us is kept private in accordance with our privacy policy.

You can read our privacy policy here.

Since your account does not cost you anything and it will make it easier for you to look up your past business transactions with us, we would encourage you not to close your account. You cannot close your account while you have an open order through Ticket Liquidator. However, if you have no open orders with us and you do wish to close your account, you can do so by going to the My Profile page and hitting the Close My Account button at the bottom of that page.