Ticket Liquidator is a nationwide network through which professional companies and trusted individuals resell tickets to events. This means that we don't charge your card, nor do we own, price, or ship the tickets listed for sale on our marketplace. The tickets are owned instead by hundreds of sellers who re-price their tickets based on the popularity of the event and the number of tickets available.
Ticket sellers don't advertise seat numbers on their listings in order to prevent double-booking specific tickets and overpromising ticket availability. Please note, though, that any tickets purchased through our marketplace are guaranteed to be together unless explicitly stated otherwise.
We understand that people often attend events with friends or family and want to be located near the ones they love. We therefore guarantee that any tickets purchased from a listing will be together unless explicitly stated otherwise (eg: the seller advertises the tickets as being "piggybacked") or unless the tickets are General Admission. Another rare exception is if a seller notes that certain tickets will be "split" into different consecutive chunks if a customer purchases more than a certain number of them.
The sellers who list tickets on our marketplace access tickets from a variety of sources - venues, fan clubs, event promoters, industry insiders, and even other ticket resellers. Some sellers may have to wait to receive tickets from their supplier due to ticket printing or distribution delays. Please note, though, that delayed delivery does not change the fact that you are guaranteed to receive your tickets by the date of the event once your order is accepted by the seller. Sellers also do their best to advertise expected delivery delays on their listings in order to help you make an informed purchase decision.
Ticket Liquidator is a marketplace where professional ticket companies and trusted individuals resell event tickets at a price of their choosing. This means that the prices for tickets on our marketplace will vary depending on the seller’s judgement and the popularity of the event. One seller may list tickets at $50 apiece and another may list tickets in the very same section and row at $35 apiece. It is therefore best to buy tickets based on stated location rather than price, because pricier isn’t necessarily better!
The service fee is calculated during checkout and equals 25% of the total price of your tickets. The fee helps Ticket Liquidator recoup its cost for website maintenance, credit card billing security, customer support, and the technological system that allows sellers to list tickets online.
The sellers who list tickets through Ticket Liquidator have a small window of time during which they're allowed to accept or reject a ticket order placed by a customer. Sellers often list tickets on other websites and they may need some time to make sure the tickets you purchased were not just bought by someone else on another exchange. Please note that our Worry-Free Guarantee does not take effect for ticket purchases until a seller officially accepts an order and confirms that it will be fulfilled. Almost every order for tickets is accepted (over 99.2% of them!) but, if there’s any problem, we’ll be sure to let you know ASAP and help you get new tickets.
Tickets are time-sensitive items whose price rises and falls over time and whose value expires following the event date. This means that sellers would be taking a risk by allowing customers to return tickets that might never be resold or otherwise resold for the same value as what you paid. The ticketing industry has therefore adopted an “all sales are final” policy that disallows ticket return. If, however, you find yourself unable or unwilling to use your tickets, you can always check out our consumer seller program!
Tickets aren’t guaranteed to ship immediately after you purchase them, so, as a result, you may not receive your tickets in time for a special gift-giving occasion. If that’s a concern, you can click here, fill out our form, and we will create a gift note that you can give your gift recipient so they have something to open on their special day! The gift note could be customized for your event type (holiday, birthday, "thank you" - etc.) and would be delivered via email as a PDF document within one business day.
Visit our Glossary or FAQ, or call us at (800) 456-8499!
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