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Saturday, July 28, 2012 time: TBA
 Tickets in red
are from top-rated sellers
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- We are a resale marketplace, not a box office or venue.
- Tickets may be above face
value.
- Seat numbers are not available
for tickets listings.
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Our ticket sellers don't advertise seat numbers on their listings in order to avoid
the flagrant double-booking of tickets. That would translate into numerous customers
having their orders cancelled when they otherwise thought they were "all set." So,
to prevent this, our ticket sellers give themselves leeway by listing tickets in
general sections and rows. Even then, if they run out of tickets, they will immediately
try to find replacement tickets for you of equal or greater value. The general goal:
get you those tickets before you've missed a crucial buying opportunity!
- All seats are together unless
stated otherwise.
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We understand that people often attend events with friends or family and so it's
important to be able to be near the ones you love. That means that all tickets on
our website are guaranteed to be together unless explicitly stated otherwise (eg:
the seller advertises the tickets as being "piggybacked"). Another rare exception
is if the seller of a listing notes that the tickets will be "split" (ie: split
up into different consecutive chunks) if a customer purchases more than a certain
number of them.
- Tickets are not guaranteed
to ship immediately.
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It's an unfortunate fact of life that neither we nor the sellers who list tickets
on our website are responsible for ticket distribution. This is in the busy hands
of event promoters and means that we are all at their mercy (so to speak!). Occasionally,
indeed, tickets are not even printed and/or distributed until within weeks of their
event. This means that our ticket sellers may not have tickets in hand to ship to
you immediately after you place an order. But, no fear, because the minute your
tickets are available, they will be shipped according to the method chosen during
checkout.
- Ticket prices vary because
the sellers do, too.
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TicketLiquidator, rather like Ebay, is a forum where licensed ticket companies and
consumers like you can resell tickets to events. These numerous sellers price their
tickets based on personal calculations about what they think "the public" is willing
to pay. One seller may list tickets at $50 apiece and another may list tickets in
the very same section and row at $35 apiece. In short, the price of a ticket does
not always determine the quality of a seat. Therefore, as a rule, it is better to
buy tickets based on stated location rather than price.
- A service fee is added
to ticket orders at checkout.
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The service fee (18.5% of the total ticket price) is an integral part of our business
model and will be calculated automatically on the checkout page. It pays for website
maintenance, credit card billing security, e-mail and phone-based customer support,
and the technological system that allows sellers to list tickets online. Please
note that all businesses charge a service fee (even those who "don't!") and that
ours is one of the lowest in the secondary ticket market. We prefer to advertise
it separately from the ticket price for the sake of full price transparency.
- Orders are not guaranteed
until accepted by the seller.
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The sellers who list tickets through TicketLiquidator have a small window of time
during which they're allowed to accept or reject a ticket order placed by a customer.
Sellers often list tickets (albeit for high prices!) on other websites and thus
they may need some time to make sure the tickets you purchased were not just bought
by someone else. Please note that our Worry-Free Guarantee does not take effect
for ticket purchases until a seller officially accepts an order and confirms that
it will be fulfilled. (Most sellers will contact you directly to confirm your order's
status within a few hours, but we at TL can always check for you, too!)
- All sales are final, so
choose wisely!
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There are very few diversions from this rule: First, you will be refunded by the
seller for your order total (minus the shipping fee) if your event is cancelled
or never played. Second, you will be refunded by the seller for all order charges
if your tickets do not allow access to the venue or are not delivered in time for
the event. Please note, though, that postponed events do not entitle customers to
a refund because the tickets will be valid for the new date of the event. (In that
case, if you're stuck with tickets you don't want, you can always resell them on TicketLiquidator!)
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Are you buying tickets as a gift for someone?
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Tickets may not ship immediately after you purchase them, but that doesn't mean
you have to worry about getting them in time for a big occasion! Email giftnote@ticketliquidator.com
and we will create a gift
note that you can give your gift recipient in lieu of tickets. The gift
note could be customized for your event type (holiday, birthday, "thank you" - etc.)
and be delivered via email as a PDF document within one business day. We can also
ship hard copies of gift notes, as well - whatever you want - so that your special
someone has something to open on the big day!
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NEW We now have view from seat!
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Click a row or section and we'll show you the view from the seats!
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Questions?
Visit our Glossary or FAQ,
or call us at (800) 456-8499!
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