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Customer Feedback

Read what customers like you have to say about us.

Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.

But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.

Therefore, we want to hear from YOU.

This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.

Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).

Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.

So, bearing that in mind, if you are a customer and wish to leave your feedback, please click here and get started!




81-90 of 1271 comments.
 
On Wednesday, Oct 31, 2012 at 6:31 PM Shayron R said:
I just loved it. I haven't been downtown since I was 13 or 14. Now I'm 64. I have been to the Beautiful Palace before when I was a kid. Was it the Mary Anderson or Rialto? I thing I either saw Franen stien or rerun of Gone With The Wind. Theresa was fanstatic, juist a down to Earth person, Loved Her! I never go walking upstairs anymore. 3 replacements on the same knee over past 5 years. But it was worth the effort. We had a couple of Redneck drunk women behind us but they added to our Memories (my husband, daughter & myself ALL loved it) If I ever go again I will use your services & sit in the same seats in the balcony. It was GREAT! Your services supassed my expectations. THANK YOU . Shayron Reed Dowell
 
Our Response on Wednesday, Nov 07, 2012 at 5:37 PM:
Hello Shayron! Thank you so much for your very kind words! We're so glad you enjoyed seeing Theresa Caputo. She has "taken off" quite a bit since the premiere of her television show. We'd be thrilled to help you access tickets for another fun event sometime in the future! You just let us know when we'd be able to assist. :-)
 
On Tuesday, Oct 23, 2012 at 6:53 PM Carol E. said:
Thank you for the thorough + prompt service. A very pleasant experience, from the time

I purchased the tickets to receiving them by FedEx.

Thank you for the additional perk of sending a map with directions to the Corral.



In appreciation,

Carol


 
Our Response on Friday, Oct 26, 2012 at 10:40 AM:
Hello Carol! Thanks so much for your kind words! We're so glad that you enjoyed the pre-event email we sent with the weather forecast, nearby restaurants, and directions to the venue! It's very important to us to make your ticket purchase experience as seamless as possible!
 
On Monday, Oct 08, 2012 at 7:50 AM Sarah said:
Great seats and great show!!
 
Our Response on Monday, Oct 08, 2012 at 3:02 PM:
Hello Sarah! Thanks so much for your feedback! We're so glad that you enjoyed seeing Miranda Lambert!!
 
On Sunday, Oct 07, 2012 at 9:28 PM kenneth said:
We had excellent experience AGAIN with Washington Redskin Tickets (Before Washington Nationals Tickets)...Each time the price was fair, the tickets came on time. My experience is Ticket Liquidator's works !!!
 
Our Response on Monday, Oct 08, 2012 at 3:06 PM:
Hello Ken! Thanks for taking the time to leave feedback via the Ticket Liquidator Feedback Tool! We're thrilled to know that you're so happy with our service and we hope the Redskins won big for you!!
 
On Saturday, Sep 29, 2012 at 6:21 PM Sandra F. said:
Purchase went very smoothly! I called back with questions, and they were fully addressed. My daughter and granddaughter were in line, ready to enter the Fresh Beat Band concert, when my daughter noticed someone had taken her tickets out of her pocket. While juggling a 2 year old, in the rain, someone did this to my little family! An officer came over to help my daughter ( she was hysterical.) All she had to do was show her email from you guys, and she was in the door! The middle aged couple that were sitting in her front row seats were escorted out of the amphitheater. I hope they were arrested! My daughter called me as soon as the concert ended to tell me my granddaughter had the time of her 2 year old life! I was fretting over paying so much for front row seats, but it was worth every penny! Thank you Ticket Liquidator! I don't think things would have worked out this well if I had purchased from another company.



Sandy Johnson
 
Our Response on Tuesday, Oct 02, 2012 at 1:14 PM:
Hello Sandra! Thank you for your kind words! We're very sorry to hear about the trouble you experienced at the venue - but we're glad everything was resolved and that your daughter (and granddaughter) had such a great time! We know how important these "first concerts" are to the little ones and know that your granddaughter will always remember seeing the Fresh Beat Band! Maybe next time it's going to be... Justin Bieber? :o)
 
On Wednesday, Sep 26, 2012 at 10:58 PM Lauren said:
Molly; when I went to see what restaurants are near Verizon theater the link stated that it could not recognize the address for the theater so no listings were given.

~Lauren
 
Our Response on Thursday, Oct 04, 2012 at 4:46 PM:
Hello Lauren! Thanks so much for your feedback! We're sorry to hear about the mapping issue. We access the directions through Google and so we'll check up to make sure the address is inputted there correctly. We hope you enjoyed the big show!!
 
On Tuesday, Sep 25, 2012 at 12:05 PM Belva M said:
IL VOLO WAS WONDERFUL. THEY ARE INCREDIBLY TALENTED. HOWEVER, THE VENUE WAS AN EMBARRESMENT, POORLY LIT & UNAPPEALING FOR A SHOW OF THIS KIND. IT WAS SO DARK YOU COULD NOT SEE THEIR FACES. IT WAS UNCOMFORTABLE WITH SMALL FOLDING CHAIRS. IT WAS SO DARK THEY COULD NOT WALK THRU THE AUDIENCE AS THEY USUALLY DO. WHEN I SPEND ALMOST $300 FOR TICKETS, I DO EXPECT A NICER VENUE FINALLY, THE WORST PART WAS FINDING OUT OUR SEATS WERE NOT CLOSE TO THE FRONT SECTION 9 ROWS BACK FROM THE ORCHESTRA AS THE SALESPERSON SAID THEY WOULD BE BUT HALF WAY BACK OF THIS HUGH BUILDING. WE COULD NOT EVEN SEE THE FACES OF THE PEOPLE ON THE STAGE. IT WAS A DISAPPOINTMNET AND WE WERE NOT THE ONLY ONES WHO FELT THIS WAY. WE WILL NEVER PURCHASE TICKETS FROM TICKETLIQUIDATOR AGAIN.
 
Our Response on Thursday, Oct 04, 2012 at 4:57 PM:
Hello Belva! Thanks for your feedback! We're very sorry to hear that you were disappointed with the tickets you received. We at TL want all the customers who order through our site to have the very best of event experiences.

In regards to your seating, you ordered through us the following:

Event: Il Volo Sep 22 2012 7:30PM
Venue: Bayou Music Center (Formerly Verizon Wireless Theater - TX) in Houston, TX, United States of America
Section: 105 Row: C

If you look at the map of the Bayou Music Center, section 105 is in back of section 102 - so you would have been placed early in section 105. This would not put you only 9 rows away from the stage. It's therefore a little unclear as to why you believed you would be located closer to the stage.

We're nevertheless sorry for the confusion and hope we could assist you in the future with even better tickets to an even better event!
 
On Friday, Sep 21, 2012 at 2:10 AM Ayana said:
I just wanted to thank you. We had an awesome time. I was really impressed with the communication as well as the prompt response when I had a question. I will be using your services again, and I will be sharing my pleasant experience with friends and co-workers.
 
Our Response on Friday, Sep 21, 2012 at 11:22 AM:
Hello Ayana! You are most welcome! We're just happy that you enjoyed your order experience so much and that things went so well for you. We want the very best for our customers and hope that we provide the best possible service for your ticketing needs. Hope to see you (or your friends and/or family) soon!
 
On Sunday, Sep 16, 2012 at 2:31 PM Lilia said:

We enjoyed the concert very much. Had great seats. We were not disappointed in the least. My tickets arrived in a timely manner via Fed Ex. The park-n-ride was wonderful. We were delivered and picked up! Best way ever to get to the Hollywood Bowl.



Definately no complaints.



Thank you for your follow up.


 
Our Response on Sunday, Sep 16, 2012 at 2:39 PM:
Hello Lilia! Thanks so much for your kind feedback! We're so glad that you enjoyed your spell at the Hollywood Bowl - and thanks for the park-in-ride tip! Please let us know if we can ever help you in the future with more tickets to another great event!
 
On Tuesday, Sep 04, 2012 at 4:20 PM Domnna said:
I would use Ticket Liquidator again, the experience was great, the seats were great.

I recieved an email couple of days ahead of the concert with very useful information pertainint to the event I was attending.

Great Service

thank you

Donna H
 
Our Response on Wednesday, Sep 05, 2012 at 12:38 PM:
Hello Donna! Thanks so much for your kind comments! We're thrilled to know that you had a great time and certainly look forward to the time when we can help you find tickets to another special event!!
 
 
81-90 of 1271 comments.



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