Read what customers like you have to say about us. Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you can re-sell tickets to events. We could never have grown to be one of the largest ticketing websites in the country without honest feedback from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page allows you to post your views (good or bad) to be seen by our customers to learn about our company and to help us better serve our consumers.
Please note that we can’t post anything inappropriate. So if you want to be featured on our feedback page, please do so in a polite manner (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements). Negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. We simply only want to have the most accurate and up-to-date information.
So, if wish to leave your feedback, please click here
and get started!
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On Saturday, Mar 30, 2013 at 11:14 AM Darrel said:
This just an inquiry. Can my tickets be picked up in person?
Our Response on Monday, Apr 01, 2013 at 11:47 AM:
Hello Darrel! Thank you very much for your feedback! The tickets listed on our nationwide exchange are being sold by many different people (companies and individuals). This means that the sellers who post tickets with us each have different capabilities when it comes to ticket access. The end result is that tickets can only be provided in a certain format if that delivery option is either stated on the listing notes itself or advertised as a delivery option during checkout.
In your case, it appears that you ordered tickets marked with a FedEx Delivery shipping method. You could always reach out to the seller for your order to see if they'd be able to make alternative arrangements. We just wouldn't be able to promise anything specifically because we at TL don't directly own the tickets.
We've sent you an email to reiterate the seller's information! Please let us know if you have any trouble reaching them.
On Monday, Mar 18, 2013 at 9:58 PM Tanya said:
So far, this is the second time I've used ticket liquidator after buying Jason Aldean tickets from here last year when I found this place on google! I have to say I was a little nervous to buy from somewhere else besides Ticketmaster but I had a great experience with my last purchase. Tickets came, although the date on the tickets were for the next day instead of the day I ended up going it was okay because I still got in! I'm hoping to have the same positive experience with these baseball tickets! I do wish I could find some parking tickets though like they sell on the official website, but hey, just means I can make new tailgating friends! Thanks ticketliquidator.com!
Our Response on Tuesday, Mar 19, 2013 at 11:50 AM:
Hello Tanya! Thanks so much for your kind feedback! We're thrilled to hear that you trusted us with your money and ended up having a great time at your event! There is indeed life (and tickets!) beyond Ticketmaster. There also are some parking tickets available from sellers for the event about which you were wondering. You can scroll down to the bottom of the page and you'll see the parking passes highlighted in a faded green. Hopefully, that should help! Have fun!!
On Tuesday, Mar 12, 2013 at 2:53 PM William said:
I recently purchase tickets for four spring training games in the AZ Cactus League. My experience with you folks was excellent with timely info. & assistance in getting all tickets on time. We had a great experience with one exception I hope you can help me with. The game between Angels & D-backs at Tempe Diablo was stopped after 2 innings due to heavy rain, wind & hale. They started the game after an initial 40 min delay and should never have started it at all. The weather conditions put everyone, players & fans, at risk. I heard that they are making refunds but I don't know how to proceed. I bought three tickets under the above order number for a total of $132.33. Can you help me retrieve my refund?
Thank you for excellent service.
Bill Tucker (707) 745-3977
Our Response on Friday, Mar 22, 2013 at 2:14 PM:
Hello William! Thank you very much for your kind words! You were very generous to place four orders through us for various spring training events.
That being said, we checked on the final status of the game you mentioned and it would appear that the game is considered to have been "played" - which is to say "no refunds." Event promoters can be a wee bit stingy with sporting games when it comes to issuing refunds for any cancellations outside of 15 minutes after the players set foot on the field.
Regardless, we can understand that you didn't quite get your money's worth, so we'd be happy to issue you a nice discount on a new order that would compensate you for the truncated game. We will email the discount to you momentarily.
Thanks so much - and we hope you have better luck with the other spring training games!!
On Saturday, Mar 09, 2013 at 10:30 AM Robert said:
I would like to Leave VERY Positive Feed Back For my seller. When I purchased the Tickets at the last Minute He promised to leave them at Will Call. I get there and they say they do not have them so I called my ticket source and told him the situation. He said they were deffinetly there so I had them check again , and again they said they were not there. So I returned the Phone call again and had him talk to will Call. Two times I done this,they finally found tickets for another man in the same situation but none for me. Again I called him and he talked to them and STRANGELY they found my tickets with my name on them in the file they were supposed to be in. I am not very happy with Will Call at Space Coast Stadium in Melbourne Florida, But the seller went WAY ABOVE and BEYOND for Me. Thanks so Much!!
Our Response on Friday, Mar 22, 2013 at 2:30 PM:
Hello Robert! Thank you very much for taking the time to leave feedback via the Ticket Liquidator Feedback Tool. We're very glad to hear that your ticket seller was able to assist you with your purchase a few weeks back. We can certainly understand the worry and concern you experienced when the venue initially didn't find your tickets!!
We have high expectations for the sellers who lists on our exchange and we're thrilled to know that your seller went above and beyond to assist you.
On Wednesday, Mar 06, 2013 at 8:33 PM Hope M said:
i love my tickets .it came so quick .the seats were great. i would order tickets again .matter of fact im going to order tickets to see the knicks vs jazz .
Our Response on Friday, Mar 22, 2013 at 2:48 PM:
Hello Hope! Thanks for your feedback - that's very kind! We're so glad you had a great time at your event and that you liked the seats! We hope your team scored a victory for you!
On Sunday, Mar 03, 2013 at 3:30 PM Jessie P said:
Excellent Site!!! I wont be going to S**b h*b anymore that's for sure! Fast and convenient. It literally took me 7mins to confirm, pay and print my e ticket. Need I say more.....
Yes, I was skeptical purchasing through this site...Glad I did. I got in with No problems and the show Rocked!! Good times with the boys......
Our Response on Friday, Mar 22, 2013 at 3:24 PM:
Hello Jessie! Thanks so much for your nod!! We're SO glad that the order process was trouble-free for you and that we have saved you from S**b h*b!! :o)
On Friday, Mar 01, 2013 at 6:48 PM Laurene said:
We purchased tickets to The Braves Spring Training in Orlando. Tickets arrived early, seats were great, just as described. The whole purchasing experience was positive and we had a great time at the game. Thank you!
Our Response on Friday, Mar 22, 2013 at 3:54 PM:
Hello Laurene! Thank you for your kind feedback! We're thrilled that you had a great time at the Spring Training game! We hope to help you with tickets to another great event in the near future!
On Wednesday, Feb 13, 2013 at 10:54 AM Linda said:
Overall great experience, I was able to order tickets for a mostly sold out event at a reasonable price and the process was simple. I wish there were other options for delivery though. My event isn't until March22, I did not require a FedEx delivery and even worse, when they arrived the FedEx guy said "I hope you didn't pay a lot for this delivery". The seller was literally across the street from my house, I could have walked over to pick them up. Still, great service. Thanks.
Our Response on Wednesday, Feb 13, 2013 at 11:03 AM:
Hello Linda! Thanks so much for your kind words! We pride ourselves in helping customers access great tickets at great prices to sold-out events. We actually require all the sellers who list tickets on our exchange to ship tickets via FedEx due to the extra security that FedEx provides. We're nevertheless happy that you have your tickets and that you're all set for the big event!!
On Saturday, Feb 02, 2013 at 9:26 AM dorothy said:
This is the first time i used Ticket liquidator. My experience was very positive. I would definitely use this cite again.
Our Response on Monday, Feb 04, 2013 at 2:34 PM:
Hello Dorothy! Thanks so much for your kind email! We're thrilled to know that you're so pleased with our service and hope you have a great time at the big game!!
On Monday, Jan 21, 2013 at 4:29 PM Josephine said:
The Lion King was wonderful, the seating was great, and the acoustics was the best ever.
Our Response on Thursday, Jan 24, 2013 at 9:32 PM:
Hello Josephine! We're so glad you had a great time seeing "The Lion King" the other day! A few of our employees have seen the show and they have nothing but great things to say about it. We hope to be able to help you to see another great show soon! (or perhaps even Lion King Part #2?)
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