Read what customers like you have to say about us.
Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.
But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.
Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).
Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.
So, bearing that in mind, if you are a customer and wish to leave your feedback, please click here
and get started!
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On Sunday, May 26, 2013 at 11:24 PM Scott said:
Ticket Liquidator did it again! I have been using TL for a year now. It started last summer when I was comparing prices on TL versus the other sites, including Stub Hub. The prices here were lower, the seats were better and the customer service.....EXCELLENT! I live in Utah but travel to Phoenix several times a year. When I go in the summer I try to catch as many Diamondback games as I can. I went to Spring Training this past March and found some amazing deals! Keep up the great job and you will have a lifelong customer! I recommend Ticket Liquidator to all my friends.
Scott in Utah.
Our Response on Tuesday, May 28, 2013 at 3:47 PM:
Hello Scott! WHAT A GREAT REVIEW! Thank you so much! It's always such a pleasure to hear from our customers and to know more about your event experience! We know that going to a game or a show is about more than a ticket and a seat and so we do our best to try and make the experience memorable for you! We hope you have a great time at the big game!!
On Monday, May 13, 2013 at 7:42 AM Shari said:
My experience with Ticket Liquidator was great. The rep I spoke to on the phone was very helpful in answering my questions and reassuring that the tickets would arrive well before the game. The seats were great and reasonably priced. Thanks
Our Response on Monday, May 13, 2013 at 10:19 AM:
Hello Shari! Thanks so much for the kind review! We're glad you enjoyed your seats and we're especially glad that you enjoyed the customer service from our representative! We aim to provide the friendliest service possible anytime anyone places an order through us. We'll be sure to pass on your kind words to our representative!!
On Saturday, May 04, 2013 at 7:29 AM m said:
To whom it may concern
I have never used this service before. I went to see Don Rickles and have left it to late however I goggle for tickets and Ticket Liquidator came up and they set me up. I was very nervous about giving my visa over the phone. However I took a chance and well I must say all could not have been better. Tickets showed up fast with emails updating me letting me know all the details and more.
Show was great and I go more then I could have asked for.
Thanks a ton
Our Response on Monday, May 06, 2013 at 10:45 AM:
Hello Mike!! Thanks so much for your very kind words! We're thrilled that you had a great time seeing Don Rickles! He's a classic perform! We hope that we can help you with tickets again in the near future!
On Thursday, May 02, 2013 at 4:37 PM Lena said:
I bought these tickets for my son and grandson (age 5) who just moved to the Houston area from Detroit. All of the little extras that you included, such as the directions, restaurants in the area, the map of the park, and even the weather forecast, was exceptionally helpful. I am sure that their father-son day at the ballpark will be a wonderful and memorable experience. Thank you---Lena Block
Our Response on Monday, May 06, 2013 at 11:59 AM:
Hello Lena! You are most welcome - and thank you for the kind words! We certainly hope that your son and your grandson had a great time together at the big game! We try our very best to provide as many helpful event-related tips as we can for our customers! The less you have to worry about, the better!!
On Wednesday, May 01, 2013 at 12:29 AM Scott said:
I am sincerely impressed with the remarkable customer service I received today from Braye. Actually, I was only calling to order replacement tickets, but she undertook to work through a very complicated situation. I've purchased from you guys before and will definitely be back -- I don't think the other ticket brokers even come close.
Our Response on Wednesday, May 01, 2013 at 11:08 AM:
Hello Scott! Thank you so very much for your kind words! We're thrilled to know that you were so happy with Braye's service and that she was able to take good care of you! We at TL pride ourselves in customer service and transparency and truly appreciate your taking time out of your busy day to let us know how happy you are with Braye's assistance!!
On Wednesday, Apr 17, 2013 at 3:10 PM Michael said:
Thank you,k thank you Ticket Liquidator/Glory Days tickets for all your help in resolving a pretty major problem with our order yesterday (a problem entirely of our own making). Everyone was pleasant, helpful and efficient, and we can't wait to go to our event! We will definitely be back, and will recommend you to friends!!
Our Response on Wednesday, Apr 17, 2013 at 3:16 PM:
Hello Michael! Thank you so much for your kind words! We're so glad that you were impressed with the customer service that you received for your ticket order! We pride ourselves on our customer service and we want to do everything possible to make sure that that same level of service is provided by the sellers in our network!
On Sunday, Apr 14, 2013 at 1:42 AM Antonio said:
Once, again Ticketlquidators did right by me. This was the second time I have used them and I must say I ‘am very happy with my purchase. My tickets were great and the price was even better. The tickets were delivered to me way before the event and there were no problems with them. I will continue to use this company for all my tickets.
Our Response on Monday, Apr 15, 2013 at 10:55 AM:
Hello Antonio! Thank you so much for your kind words!! We really appreciate your taking the time to leave us a nice message - but, most of all, we're happy to know that you had a great time at your event! Please let us know if we could ever help with tickets again and we'll be sure to do our very best to help!!
On Tuesday, Apr 09, 2013 at 10:27 PM Marilyne said:
I believe I purchased the tickets in June or July.. Received tickets in August .
Performance was Aida in November. The pricing couldn't be beat - really great prices, had
to buy the tickets (it was as a birthday present for my mother).
It was great to have the tickets with me - ease of entry into the venue.
There were no issues at all.. The seats were PERFECT.
Great view, terrific shows, totally comfortable.
We had an amazing time and I will definitely be utilizing Ticket Liquidator to purchase my next tickets!
Our Response on Thursday, Apr 11, 2013 at 1:08 PM:
Hello Marilyne! Thanks so much for your very and kind feedback! We're so happy to know that your mom ended up having a great birthday and we're so glad that you enjoyed seeing AIDA! We hope we'll be able to assist you with another ticket order sometime! (Maybe Mom can get you a little something? Hmmm?) :o)
On Saturday, Apr 06, 2013 at 4:59 AM Tammy said:
we hada great time at the owl city, neon trees, maroon 5 concert . it was alot of fun!!!!!!!!!!!! Maroon 5 and Adam Levine really put on a great show. ty tammy
Our Response on Monday, Apr 08, 2013 at 1:36 PM:
Hello Tammy! Thanks for your kind words! We're so glad that you had a wonderful a big show! What a great line-up!!! Please let us know if we can ever assist with tickets to another event!
On Saturday, Mar 30, 2013 at 11:14 AM Darrel said:
This just an inquiry. Can my tickets be picked up in person?
Our Response on Monday, Apr 01, 2013 at 11:47 AM:
Hello Darrel! Thank you very much for your feedback! The tickets listed on our nationwide exchange are being sold by many different people (companies and individuals). This means that the sellers who post tickets with us each have different capabilities when it comes to ticket access. The end result is that tickets can only be provided in a certain format if that delivery option is either stated on the listing notes itself or advertised as a delivery option during checkout.
In your case, it appears that you ordered tickets marked with a FedEx Delivery shipping method. You could always reach out to the seller for your order to see if they'd be able to make alternative arrangements. We just wouldn't be able to promise anything specifically because we at TL don't directly own the tickets.
We've sent you an email to reiterate the seller's information! Please let us know if you have any trouble reaching them.
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