Customer Feedback
Read what customers like you have to say about us.Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.
But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.
Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).
Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.
So, bearing that in mind, if you are a customer and wish to leave your feedback, please
click here and get started!
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On Saturday, Nov 17, 2012 at 4:09 PM Nicholas said: I'm an old timer...so I don't trust the internet. I trust you! The price was right, the tickets arrived with-in two weeks, and we had a wonderful time. Everything went smooth. I will certainly do business with you again. Sincerely Nick Our Response on Wednesday, Nov 28, 2012 at 1:44 PM:
Hello Nick! Thank you so much for trusting us with your ticket order! We're so glad that everything went well for you and that you received your tickets safe and sound. We'd be honored to be your premier source for event tickets in the future! :-) On Tuesday, Nov 13, 2012 at 4:05 PM Anahi said:  I am extremely happy and satisfied with service provided. I had put off going to this concert and at the last minute just had to do it. It's not everyday that Eddie Vedder is in town plus I've been a fan of his since forever. Ticket availability through ticketmaster was scarce and far from stage. Then I bumped into this site and was able to purchase an amazing seat! I even mentioned the site to a co-worker who also bought tickets. The entire process was so simple and fast. The day of the concert, I got there and was stoked! I was able to see Eddie up close (I even got to shake his hand) yay!. This purchase was the best ... talk about wonderful food for the soul.....Thank You!!!
Anahi (definitely a returning customer) Our Response on Wednesday, Nov 14, 2012 at 4:05 PM:
Hello Anahi! Thanks so much for your great feedback! We're soooooooooo happy to know that we helped you live your dream and see Eddie Vedder! We know that it can be really tricky to find good tickets to events through the primary market - especially for really popular events. We're glad to know that we helped to increase your options as a customer and give you the ability to make a better purchase!! On Sunday, Nov 11, 2012 at 8:32 PM Rose-May said: I had already purchased four tickets to attend the event with my children. Due to the aftermath of hurricane Sandy I gave my seat to my son's girlfriend and purchased another two tickets from ticket liquidator for my sisters children to attend. My sister's home was not liveable after the hurricane and her children needed the comic relief more than I did. Thanks to ticket liquidator I was able to bring some joy in their lives. Our Response on Thursday, Nov 15, 2012 at 12:21 PM:
Hello Rose-May! Thank you for your kind feedback! We're happy to know that someone in your family was able to make use of the tickets that you purchased through our network. We're just very sorry to hear about all the devastation out your way and sincerely wish you and your family the very, very best during all the recovery efforts. We are based in Connecticut and so many of our employees (and, of course, their friends and family) were impacted by Hurricane Sandy, too - so we feel your pain.
We sent out a little discount code to you, which, we hope, will help you access a fun event for yourself this time around! On Friday, Nov 02, 2012 at 10:55 PM Antonio said: I must say I was very pleased with my first time ordering tickets from your company. It was easy and I was able to score some good tickets for a real good price. You guys provided me with all the information from the time I ordered the tickets to the time I received them. My event is not till next weekend and I already have the tickets. I plan on using your company for all my tickets. You really did right by me. Thank you. Our Response on Wednesday, Nov 07, 2012 at 5:58 PM:
Hello Antonio! Thank you for your very kind feedback! We're very glad to hear that you were able to access some great tickets through our network of ticket sellers. We do our best to create a secure environment in which sellers feel comfortable selling tickets and buyers feel comfortable buying them. That makes it better for everyone all-around! We hope you have a great time at your event. ;-) On Wednesday, Oct 31, 2012 at 6:31 PM Shayron R said: I just loved it. I haven't been downtown since I was 13 or 14. Now I'm 64. I have been to the Beautiful Palace before when I was a kid. Was it the Mary Anderson or Rialto? I thing I either saw Franen stien or rerun of Gone With The Wind. Theresa was fanstatic, juist a down to Earth person, Loved Her! I never go walking upstairs anymore. 3 replacements on the same knee over past 5 years. But it was worth the effort. We had a couple of Redneck drunk women behind us but they added to our Memories (my husband, daughter & myself ALL loved it) If I ever go again I will use your services & sit in the same seats in the balcony. It was GREAT! Your services supassed my expectations. THANK YOU . Shayron Reed Dowell Our Response on Wednesday, Nov 07, 2012 at 5:37 PM:
Hello Shayron! Thank you so much for your very kind words! We're so glad you enjoyed seeing Theresa Caputo. She has "taken off" quite a bit since the premiere of her television show. We'd be thrilled to help you access tickets for another fun event sometime in the future! You just let us know when we'd be able to assist. :-) On Tuesday, Oct 23, 2012 at 6:53 PM Carol E. said: Thank you for the thorough + prompt service. A very pleasant experience, from the time I purchased the tickets to receiving them by FedEx.
Thank you for the additional perk of sending a map with directions to the Corral.
In appreciation,
Carol
Our Response on Friday, Oct 26, 2012 at 10:40 AM:
Hello Carol! Thanks so much for your kind words! We're so glad that you enjoyed the pre-event email we sent with the weather forecast, nearby restaurants, and directions to the venue! It's very important to us to make your ticket purchase experience as seamless as possible! On Monday, Oct 08, 2012 at 7:50 AM Sarah said: Great seats and great show!! Our Response on Monday, Oct 08, 2012 at 3:02 PM:
Hello Sarah! Thanks so much for your feedback! We're so glad that you enjoyed seeing Miranda Lambert!! On Sunday, Oct 07, 2012 at 9:28 PM kenneth said: We had excellent experience AGAIN with Washington Redskin Tickets (Before Washington Nationals Tickets)...Each time the price was fair, the tickets came on time. My experience is Ticket Liquidator's works !!! Our Response on Monday, Oct 08, 2012 at 3:06 PM:
Hello Ken! Thanks for taking the time to leave feedback via the Ticket Liquidator Feedback Tool! We're thrilled to know that you're so happy with our service and we hope the Redskins won big for you!! On Saturday, Sep 29, 2012 at 6:21 PM Sandra F. said: Purchase went very smoothly! I called back with questions, and they were fully addressed. My daughter and granddaughter were in line, ready to enter the Fresh Beat Band concert, when my daughter noticed someone had taken her tickets out of her pocket. While juggling a 2 year old, in the rain, someone did this to my little family! An officer came over to help my daughter ( she was hysterical.) All she had to do was show her email from you guys, and she was in the door! The middle aged couple that were sitting in her front row seats were escorted out of the amphitheater. I hope they were arrested! My daughter called me as soon as the concert ended to tell me my granddaughter had the time of her 2 year old life! I was fretting over paying so much for front row seats, but it was worth every penny! Thank you Ticket Liquidator! I don't think things would have worked out this well if I had purchased from another company.
Sandy Johnson Our Response on Tuesday, Oct 02, 2012 at 1:14 PM:
Hello Sandra! Thank you for your kind words! We're very sorry to hear about the trouble you experienced at the venue - but we're glad everything was resolved and that your daughter (and granddaughter) had such a great time! We know how important these "first concerts" are to the little ones and know that your granddaughter will always remember seeing the Fresh Beat Band! Maybe next time it's going to be... Justin Bieber? :o) On Wednesday, Sep 26, 2012 at 10:58 PM Lauren said: Molly; when I went to see what restaurants are near Verizon theater the link stated that it could not recognize the address for the theater so no listings were given. ~Lauren Our Response on Thursday, Oct 04, 2012 at 4:46 PM:
Hello Lauren! Thanks so much for your feedback! We're sorry to hear about the mapping issue. We access the directions through Google and so we'll check up to make sure the address is inputted there correctly. We hope you enjoyed the big show!! | | |
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