Read what customers like you have to say about us. Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you can re-sell tickets to events. We could never have grown to be one of the largest ticketing websites in the country without honest feedback from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page allows you to post your views (good or bad) to be seen by our customers to learn about our company and to help us better serve our consumers.
Please note that we can’t post anything inappropriate. So if you want to be featured on our feedback page, please do so in a polite manner (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements). Negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. We simply only want to have the most accurate and up-to-date information.
So, if wish to leave your feedback, please click here
and get started!
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On Monday, Sep 16, 2013 at 3:05 PM TINA said:
I must admit that I was a little worried as I was a first time customer. I have always purchased from another online agent. I will say that my experience has been great. The tickets came on the date I was told they would arrive. The kicker for me was an email I recieved today giving me driving directions, weather and local restaurants! this is what I call customer service and its awsome to see a company follow up on you. I will deffinatly use you guys again! Great job.
Our Response on Monday, Sep 16, 2013 at 3:55 PM:
Hello Tina! Thanks for your kind words! We're so thrilled that you are pleased with the service you received from us! We value your opinion and appreciate your willingness to share it with other shoppers. Please be sure to let us know how your event goes!
On Wednesday, Sep 04, 2013 at 10:52 PM Telita J said:
I like to thank Ticket Liquidator for a wonderful job!! I'll always order for them if anyone need to buy ticket this is the site order tickets came in 2days with no problem Thanks again!!!:):):):):)
Our Response on Thursday, Sep 05, 2013 at 9:54 AM:
Hello Telita! Thanks so much for your kind words! We're glad to hear that everything has gone well with your order! We aim to give customers the best experience possible when they order through us! We hope you have a great time at the big game!!
On Wednesday, Aug 28, 2013 at 6:17 AM Peter said:
This was so easy we were afraid that it was a scam. The ticket prices were so low we wondered if we would be turned away at the gate. But all went well, we got the tickets via email, printed them, presented them at the gate and had a great time at the game (especially since our team, the visiting Bucs, won!). We will absolutely use Ticket Liquidator again for all our ticket needs. Well done!
Our Response on Thursday, Aug 29, 2013 at 12:57 PM:
Hello Peter! That's so great!! There's nothing like going to a game and seeing your team emerge victorious! That helps to make the entire experience all the more meaningful! We're just so glad that we helped to make it all happen for you!
On Saturday, Aug 24, 2013 at 2:49 PM Joelson said:
I really want to say that you are great! I was amazed how Ticket Liquidator is willing to provide a great service even in the small details. Thank you for the awesome customer experience! The show? Well, it`s Taylor Swift... That says everything! :)
Our Response on Monday, Aug 26, 2013 at 10:30 AM:
Hello Joelson! Thank you, thank you! We're so happy to know that we were able to resolve the questions you had about your purchase. We always want to be there for our customers and provide the best service possible. Enjoy Taylor Swift!!
On Friday, Aug 23, 2013 at 5:17 PM Thomas said:
Had a great time at the game. The seats were awesome.
Thomas J. Piascinski
Our Response on Monday, Aug 26, 2013 at 10:28 AM:
Hello Thomas! Thank you so much for your kind words! We're so glad that you enjoyed the game! Great seats can really help to make an experience all the more meaningful. We hope your team won a big victory for you!
On Tuesday, Aug 20, 2013 at 11:32 AM James said:
Kristina assisted me with the online chat, she was quite helpful and steered me in the right direction to get the seats we wanted. Thanks!
Our Response on Friday, Aug 23, 2013 at 10:15 AM:
Hello James! Thanks for your feedback! We're so glad that you were pleased with Kristina assisting you yesterday!! We'll definitely pass on the kind words to her!!
On Friday, Aug 16, 2013 at 12:49 AM Chrysoula said:
I am not usually one to leave any feedback for anything to be completely honest but in this situation I just had to. Early today I was having difficulty ordering tickets for a Justin Timberlake concert because of what turned out to be an issue on my end. Since this was my first time using Ticket Liquidator, I decided to call for help and had a woman named Cely assist me. Never had I had such a patient and informative worker who actually sounded like she cared about me. I ended up having to hang up, run to my bank, call back and she was still there to help me. I honestly felt like she cared about me as if she were a friend of mine and it had me floored. Usually I encounter lifeless, monotone phone operators that could care less about me and what happens. I think people like Cely should be recognized more often and because of her I will most likely be using this site more often. A fabulous worker, definitely one to keep around.
Our Response on Monday, Aug 19, 2013 at 2:51 PM:
Hello Chrysoula! Thanks so much for your kind words - WOW! We'll definitely pass the good word off to Cely about how happy you were with her service! We're just so glad that you felt valued as a customer and that Cely was there to help you through the whole process! Be sure to let us know if we could ever assist you with your order.
On Tuesday, Aug 13, 2013 at 12:40 AM sylvia said:
I was extremely pleased with my experience with ticket liquidator. I was introduced to this site by my brother who purchases often for 49 er tickets. I was a little skeptical at first , just because of scams and security reasons. I placed my order for 49Er tickets so that my 5 year old son can experience his 1st NFL football game. This site was very easy to use, and although the delivery date was scheduled to arrive a few days before the game, I received my tickets within 5 days of purchase. IT was amazing. I will definitely be telling my friends and family about this site. Thank you.
Our Response on Tuesday, Aug 13, 2013 at 9:55 AM:
Hey Sylvia! What a great review - thanks so much! We certainly understand your concern about online purchasing. It can be a little nerve-wracking to place an order for anything that requires spending more than $100! We're just so glad that we were able to bring comfort to your transaction and make you feel secure in your purchasing. We hope your little one has a GREAT time at his first football game!! How exciting!!
On Monday, Aug 12, 2013 at 11:31 PM Christopher said:
Great Seats, great service , and a Great Concert !! Thanks !!
Our Response on Tuesday, Feb 25, 2014 at 11:25 AM:
Hey Christopher! THANKS SO MUCH! We're thrilled that you had such a great time at your event! Please let us know when we can help you again with tickets!
On Monday, Aug 05, 2013 at 6:52 PM Steven said:
What a great first experience! When I got the phone call at work with "are you interested in going to a concert this evening?" and within ten minutes had great seats and tickets printed out. No hassle, no problems. Will probably be a big source of tickets from here on out.
Our Response on Tuesday, Aug 06, 2013 at 3:43 PM:
Hello Steven! Thanks so much for your feedback! We're so glad that your experience was easy and hassle-free! Please let us know if we could ever assist with new tickets in the future! Oh, yes - and we hoped you had a great time seeing Train, The Script & Gavin DeGraw!
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