Read what customers like you have to say about us.
Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.
But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.
Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).
Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.
So, bearing that in mind, if you are a customer and wish to leave your feedback, please click here
and get started!
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On Sunday, Dec 01, 2013 at 12:18 PM John C said:
I ordered tickets at the last possible moment on a Saturday night -- the tickets did not arrive timely even though I was charged.
My complaint to Ticket Liquidator (TL) was quickly and professionally resolved in my favor, a full refund issued. From my experience, this is a very ethical, customer friendly company!
Our Response on Monday, Dec 02, 2013 at 10:43 AM:
Hello John! Thank you for your kind words! We're so glad that we were able to resolve your issue to your satisfaction! We also appreciate your taking the time to let everyone know that you were happy with the speed with which we addressed your issue. We hope to be able to assist you with tickets sometime in the future!
On Saturday, Nov 16, 2013 at 10:11 AM sandra said:
I have used Ticket Liquidator three times. All three times have been excellent service and polite sales staff. I recommend using their service---quick, efficient, and best seats!!!!
Our Response on Monday, Nov 18, 2013 at 3:15 PM:
Hello Sandra! Thanks so much for the kind words! We're glad to hear this is your third time around with us! It looks like you're going to see Miley Cyrus... fun! Please tell us how the event goes for you!!
On Friday, Nov 15, 2013 at 6:33 PM Chris said:
First time I used your site. Concert was sold out locally at box office. Purchased tickets thru you, printed via email. Was concerned when they printed out full page with Jason O.'s name on them but when I got to the concert & they bar scanned OK, I was SO relieved! Better than that - the seats we had were best in show! I could not have been more pleased. I see in feedback that some people complain about the service fees and I have read your responses. To me, I would rather pay a slight service fee for you to use secure portals for ticket safety and purchaser information safety. Will definately keep you as a resource for future concert needs.
Our Response on Monday, Nov 18, 2013 at 4:40 PM:
Hello Chris! Thanks so much for such a great review! We can't wait to help you find tickets again to another great event! The Trans-Siberian Orchestra must have put on a great show for you!
On Monday, Nov 11, 2013 at 1:53 PM Steven said:
I had not used Ticket Liquidator but really wanted to see this sold out concert. Tickets came within a couple of days as promised and the concert last night was fantastic (don't miss Lyle Lovett and John Hiatt if you get a chance).
I will not hesitate to use Ticket Liquidator in the future.
Our Response on Monday, Nov 11, 2013 at 2:07 PM:
Hello Steven! Thanks so much for your kind review! We're thrilled to know that everything happened so well for you the other night! We're even more happy to know that you are so pleased with your purchase experience! Please do let us know if we can ever assist again with tickets!!
On Tuesday, Oct 29, 2013 at 12:19 PM Angella L said:
I had a great time. I didn't realize that she was also a Comedian. Quite funny. Love her
Our Response on Tuesday, Oct 29, 2013 at 12:25 PM:
Hello Angella! Thanks for your kind words! We're so happy that you had a wonderful time seeing Theresa Caputo! She is indeed very funny! We have some people in the office who have met her. (Could she sense that you ordered your tickets through Ticket Liquidator?) ;-)
On Sunday, Oct 27, 2013 at 9:57 PM Debbie said:
We were visiting Minneapolis and decided last minute to attend 700 sundays. Ticketmaster was no help as our account is held in canada and they wanted a usa billing address. Whaatt!!?? We tried your website as we saw it was local and in easy steps we had tickets downloaded and printed. The show was fabulous as was our experience with ticket liquidator! Thank you! We will definately use your services again when we visit the usa!
Our Response on Monday, Oct 28, 2013 at 9:42 AM:
Hello Debbie! Thanks so much for your kind words! The ticket sellers who use our website advertise events throughout the United States and Canada! It's hard to find an event of note that cannot be found somewhere on our marketplace. We pride ourselves in being able to address the needs of a large number of customers - both in terms of event selection and billing flexibility. Enjoy the event and please be sure to stop by again!
On Sunday, Oct 27, 2013 at 4:40 PM thomas said:
Everything was fine. Printed tickets out and gained access to the event with tickets.
Our Response on Monday, Oct 28, 2013 at 9:46 AM:
Hello Thomas! Thanks for your kind words! We're so glad that your order went well and we hope you enjoyed seeing Jimmy Buffett! What a great performer!
On Monday, Oct 21, 2013 at 3:57 PM Larry said:
I received my Miami Dolphin tickets very quickly, for a great price. I was sent a tracking number email, so I could easily track my purchase before the event. I would use Ticket Liquidator again, and strongly recommend them to anyone wanting to buy tickets for a good price.
Our Response on Monday, Oct 21, 2013 at 4:54 PM:
Hello Larry! Thanks so much for your kind review! We're thrilled to hear that you are so happy with the price you paid for your tickets and also the speed at which your tickets were delivered! Great prices and quick delivery are a winning combination!! We're just sorry to hear that the Dolphins couldn't pull off a victory for you!
On Friday, Oct 18, 2013 at 9:06 AM Patricia said:
Ordered the tickets and then was told to pick up the day of the play at a specific location. Was a bit worried about this process. The location was easy to get to and the process was easy. Price was great and seats were incredible. Will use this company always.
Our Response on Friday, Oct 18, 2013 at 9:48 AM:
Hello Patricia! Thank you for your kind words! We're glad to hear that the local pickup of your tickets went well! A lot of customers are concerned about accessing their tickets via such a method, so your testimonial is great to hear! We do expect ticket sellers to make ticket pick-up as easy and simple as possible.
On Friday, Oct 11, 2013 at 12:22 PM Susan M said:
I have used TicketLiquidator a couple of times, and I am very pleased with their excellent service. The tickets arrived when they said they would arrive, and the seats were great! I appreciated the online email notices (of tickets in transit to my house) and follow-up emails (to make sure I received tickets). Thank you, again, TicketLiquidator!
Our Response on Friday, Oct 11, 2013 at 3:47 PM:
Hello Susan! Thanks so much for your very positive feedback! We're honored to hear that we have a been a reliable source for your event tickets and hope to continue the relationship far into the future! Repeat customers are very important to us and we appreciate your trust and your business! Have a great time seeing Theresa Caputo!!
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