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Customer Feedback

Read what customers like you have to say about us. Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you can re-sell tickets to events. We could never have grown to be one of the largest ticketing websites in the country without honest feedback from our customers about our successes, our failures, and those areas in-between.

Therefore, we want to hear from YOU.

This feedback page allows you to post your views (good or bad) to be seen by our customers to learn about our company and to help us better serve our consumers.

Please note that we can’t post anything inappropriate. So if you want to be featured on our feedback page, please do so in a polite manner (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements). Negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. We simply only want to have the most accurate and up-to-date information.

So, if wish to leave your feedback, please click here and get started!

11-20 of 1278 comments.
On Friday, May 30, 2014 at 1:12 PM Denise A said:
Chris just helped me purchase tickets to four plays for my upcoming trip to NYC aka Theatre Splurge. He couldn't have been more helpful, knowledgeable and patient; really, a delight person and experience. I only wish ALL my online transactions could be this positive. Looking forward three wonderful days at the theatre. Thanks for making it possible.
Our Response on Monday, Jun 02, 2014 at 5:59 PM:
Hello Denise! Thank you so much for your kind and generous feedback! We'll definitely let Chris know how happy you were with his support! It sounds like you have a great evening of theater lined up!!
On Friday, May 23, 2014 at 11:28 AM robert said:
This purchase was flawless particularly since I waited until only 4 days before the performance to order tickets. The order was processed quickly and the tickets arrived a day before the date required-wow!. And cant beat the price. Nice to see a seller deliver on what they promise. Great Job- it was a great concert!
Our Response on Friday, May 23, 2014 at 6:06 PM:
Hello Robert! What a great review - thanks so much! "Flawless" is a word that we like to hear! We want you to get your tickets as quickly as possible and we even rate sellers on how quickly they provide tickets to customers. We're just so glad that you had a great time at the event - and, more importantly, that your trouble-free order allowed you to enjoy your time to the max!!
On Tuesday, Apr 01, 2014 at 10:07 AM Latasha said:
I bought 2 tickets for my daughter and I to attend Disney on Ice. After my purchase I was able to immediately print my tickets. Everything worked out perfectly and it was an amazing show! I look forward to purchasing more tickets from this site!
Our Response on Tuesday, Apr 01, 2014 at 1:58 PM:
Hello Latasha! Thanks so much!! We're so glad that you liked our snazzy E-Ticket Download feature - especially the instant variety! We want to make ticket buying as easy for everyone as possible. That's especially true when a child is involved and Mom and Dad feel the pressure. We don't want you to be worried - so we're glad to play our part and keep things as simple as can be for you!
On Wednesday, Mar 26, 2014 at 2:28 PM Chris L said:
i just wanted to say i have used ticket liquidators many of times all had a positive experirence service rep was helpful and searched for the best seats possible for me tickets to the event were never late and no problem with downloading tickets people have to understand that your a third party selling for the original owner of the tickets and there are certain fees i will continue to use your service i feel your prices are compatable and even beat compettion prices at times

thank you

Our Response on Thursday, Mar 27, 2014 at 9:40 AM:
Hey Chris! Wow, what a nice review! Thank you SO much! You really took your time with that! We're especially pleased that you were happy with the service provided by our representative. We believe that customer service is one of the main differentiators of our business and we aim to have the friendliest customer service representatives in the industry! Have a wonderful time at your event and please do tell us how it goes for you!!
On Tuesday, Feb 11, 2014 at 1:49 PM Louis said:
I had never used Ticket Liquidator and thought I give them a try, They had a problem with the Date of the show I wanted to attend. Amy called me a Month before the show and corrected the issue and even got me better seats for the same price.You don't need to worry about Ticket Liquidator they are the real deal. I would use them again and recommend them highly ..Thank You Amy......Lou Ruseskas
Our Response on Wednesday, Feb 12, 2014 at 5:16 AM:
Hey Louis! Thanks so much for your very kind words! We're thrilled to hear that you had such a positive experience through us! Enjoy the Allman Brothers and please let us know how everything goes for you!
On Wednesday, Jan 08, 2014 at 4:12 PM Andrea said:
This is the 3rd or 4th time I have used Ticket Liquidator and absolutely love it. Tickets that are sold out on Ticketmaster are available here at a great price. The are always good tickets and are delivered easily and promptly. I am happy, satisfied and will remain a loyal customer.
Our Response on Thursday, Jan 09, 2014 at 9:57 AM:
Hello Andrea! Thanks so much for your kind words about our service! We do our very best to ensure that ticket availability remains high even close to the start date of an event. We know how difficult it can be to find tickets - especially to really popular events - and we're always glad to help out the fans!!
On Monday, Dec 23, 2013 at 8:55 PM Greg said:
I was entering the wrong promo code for free shipping, I entered hero07, which was not accepted. After I placed the order I realized it was hero7. Is there any way this can be applied to my order now?

Thank you

Our Response on Tuesday, Dec 24, 2013 at 4:03 PM:
Hello Greg! Thanks for your feedback! We're sorry to hear about the confusion in regards to the discount. It would actually appear that the discount could not be applied to your order because it can only be used on orders valued at a certain amount or over - but, hey, it's the holidays! We've therefore created a new code for you of a higher value that you can use on a future order within the next six months. The code doesn't have an order total limit, so you can use it whenever your heart desires. Have a wonderful holidays with your friends and family!!
On Sunday, Dec 01, 2013 at 12:18 PM John C said:
I ordered tickets at the last possible moment on a Saturday night -- the tickets did not arrive timely even though I was charged.

My complaint to Ticket Liquidator (TL) was quickly and professionally resolved in my favor, a full refund issued. From my experience, this is a very ethical, customer friendly company!

Thank you!
Our Response on Monday, Dec 02, 2013 at 10:43 AM:
Hello John! Thank you for your kind words! We're so glad that we were able to resolve your issue to your satisfaction! We also appreciate your taking the time to let everyone know that you were happy with the speed with which we addressed your issue. We hope to be able to assist you with tickets sometime in the future!
On Saturday, Nov 16, 2013 at 10:11 AM sandra said:
I have used Ticket Liquidator three times. All three times have been excellent service and polite sales staff. I recommend using their service---quick, efficient, and best seats!!!!
Our Response on Monday, Nov 18, 2013 at 3:15 PM:
Hello Sandra! Thanks so much for the kind words! We're glad to hear this is your third time around with us! It looks like you're going to see Miley Cyrus... fun! Please tell us how the event goes for you!!
On Friday, Nov 15, 2013 at 6:33 PM Chris said:
First time I used your site. Concert was sold out locally at box office. Purchased tickets thru you, printed via email. Was concerned when they printed out full page with Jason O.'s name on them but when I got to the concert & they bar scanned OK, I was SO relieved! Better than that - the seats we had were best in show! I could not have been more pleased. I see in feedback that some people complain about the service fees and I have read your responses. To me, I would rather pay a slight service fee for you to use secure portals for ticket safety and purchaser information safety. Will definately keep you as a resource for future concert needs.
Our Response on Monday, Nov 18, 2013 at 4:40 PM:
Hello Chris! Thanks so much for such a great review! We can't wait to help you find tickets again to another great event! The Trans-Siberian Orchestra must have put on a great show for you!
11-20 of 1278 comments.

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