Read what customers like you have to say about us.
Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.
But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.
Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).
Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.
So, bearing that in mind, if you are a customer and wish to leave your feedback, please click here
and get started!
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On Tuesday, Mar 12, 2013 at 2:53 PM William said:
I recently purchase tickets for four spring training games in the AZ Cactus League. My experience with you folks was excellent with timely info. & assistance in getting all tickets on time. We had a great experience with one exception I hope you can help me with. The game between Angels & D-backs at Tempe Diablo was stopped after 2 innings due to heavy rain, wind & hale. They started the game after an initial 40 min delay and should never have started it at all. The weather conditions put everyone, players & fans, at risk. I heard that they are making refunds but I don't know how to proceed. I bought three tickets under the above order number for a total of $132.33. Can you help me retrieve my refund?
Thank you for excellent service.
Bill Tucker (707) 745-3977
Our Response on Friday, Mar 22, 2013 at 2:14 PM:
Hello William! Thank you very much for your kind words! You were very generous to place four orders through us for various spring training events.
That being said, we checked on the final status of the game you mentioned and it would appear that the game is considered to have been "played" - which is to say "no refunds." Event promoters can be a wee bit stingy with sporting games when it comes to issuing refunds for any cancellations outside of 15 minutes after the players set foot on the field.
Regardless, we can understand that you didn't quite get your money's worth, so we'd be happy to issue you a nice discount on a new order that would compensate you for the truncated game. We will email the discount to you momentarily.
Thanks so much - and we hope you have better luck with the other spring training games!!
On Saturday, Mar 09, 2013 at 10:30 AM Robert said:
I would like to Leave VERY Positive Feed Back For my seller. When I purchased the Tickets at the last Minute He promised to leave them at Will Call. I get there and they say they do not have them so I called my ticket source and told him the situation. He said they were deffinetly there so I had them check again , and again they said they were not there. So I returned the Phone call again and had him talk to will Call. Two times I done this,they finally found tickets for another man in the same situation but none for me. Again I called him and he talked to them and STRANGELY they found my tickets with my name on them in the file they were supposed to be in. I am not very happy with Will Call at Space Coast Stadium in Melbourne Florida, But the seller went WAY ABOVE and BEYOND for Me. Thanks so Much!!
Our Response on Friday, Mar 22, 2013 at 2:30 PM:
Hello Robert! Thank you very much for taking the time to leave feedback via the Ticket Liquidator Feedback Tool. We're very glad to hear that your ticket seller was able to assist you with your purchase a few weeks back. We can certainly understand the worry and concern you experienced when the venue initially didn't find your tickets!!
We have high expectations for the sellers who lists on our exchange and we're thrilled to know that your seller went above and beyond to assist you.
On Wednesday, Mar 06, 2013 at 8:33 PM Hope M said:
i love my tickets .it came so quick .the seats were great. i would order tickets again .matter of fact im going to order tickets to see the knicks vs jazz .
Our Response on Friday, Mar 22, 2013 at 2:48 PM:
Hello Hope! Thanks for your feedback - that's very kind! We're so glad you had a great time at your event and that you liked the seats! We hope your team scored a victory for you!
On Sunday, Mar 03, 2013 at 3:30 PM Jessie P said:
Excellent Site!!! I wont be going to S**b h*b anymore that's for sure! Fast and convenient. It literally took me 7mins to confirm, pay and print my e ticket. Need I say more.....
Yes, I was skeptical purchasing through this site...Glad I did. I got in with No problems and the show Rocked!! Good times with the boys......
Our Response on Friday, Mar 22, 2013 at 3:24 PM:
Hello Jessie! Thanks so much for your nod!! We're SO glad that the order process was trouble-free for you and that we have saved you from S**b h*b!! :o)
On Friday, Mar 01, 2013 at 6:48 PM Laurene said:
We purchased tickets to The Braves Spring Training in Orlando. Tickets arrived early, seats were great, just as described. The whole purchasing experience was positive and we had a great time at the game. Thank you!
Our Response on Friday, Mar 22, 2013 at 3:54 PM:
Hello Laurene! Thank you for your kind feedback! We're thrilled that you had a great time at the Spring Training game! We hope to help you with tickets to another great event in the near future!
On Wednesday, Feb 13, 2013 at 10:54 AM Linda said:
Overall great experience, I was able to order tickets for a mostly sold out event at a reasonable price and the process was simple. I wish there were other options for delivery though. My event isn't until March22, I did not require a FedEx delivery and even worse, when they arrived the FedEx guy said "I hope you didn't pay a lot for this delivery". The seller was literally across the street from my house, I could have walked over to pick them up. Still, great service. Thanks.
Our Response on Wednesday, Feb 13, 2013 at 11:03 AM:
Hello Linda! Thanks so much for your kind words! We pride ourselves in helping customers access great tickets at great prices to sold-out events. We actually require all the sellers who list tickets on our exchange to ship tickets via FedEx due to the extra security that FedEx provides. We're nevertheless happy that you have your tickets and that you're all set for the big event!!
On Saturday, Feb 02, 2013 at 9:26 AM dorothy said:
This is the first time i used Ticket liquidator. My experience was very positive. I would definitely use this cite again.
Our Response on Monday, Feb 04, 2013 at 2:34 PM:
Hello Dorothy! Thanks so much for your kind email! We're thrilled to know that you're so pleased with our service and hope you have a great time at the big game!!
On Monday, Jan 21, 2013 at 4:29 PM Josephine said:
The Lion King was wonderful, the seating was great, and the acoustics was the best ever.
Our Response on Thursday, Jan 24, 2013 at 9:32 PM:
Hello Josephine! We're so glad you had a great time seeing "The Lion King" the other day! A few of our employees have seen the show and they have nothing but great things to say about it. We hope to be able to help you to see another great show soon! (or perhaps even Lion King Part #2?)
On Thursday, Jan 17, 2013 at 4:01 PM Rudolph said:
Please tell about sales tax amount, before order is placed. The seat was very good and we enjoyed the game.
Our Response on Thursday, Jan 24, 2013 at 9:49 PM:
Hello Rudolph! Thank you so much for the feedback on your order - that's very kind of you. We're happy to hear that you enjoyed the show - minus the sales tax issue.
Just to explain to readers, it is indeed true that sales taxes are sometimes relevant for ticket purchases based on the location of the seller providing the tickets (not the customer's location). Some localities require your ticket seller to add a small charge to a ticket order in addition to the total displayed on the website. This is especially and reliably true if customers happen to purchase from a seller stationed in California, Texas, Illinois, or Canada.
On that note, we at TL are unable to record potential tax charges on the checkout page for orders. This is because local and state entertainment taxes are so uniquely variant in nature that they cannot be tracked easily and accurately by remote systems. Taxes on ticket purchases are so ever-changing that they sometimes even differ by localities within state lines. We would be liable if we used a remote system to try and calculate the tax and that calculation were erroneous.
That being said, the good news is that taxes on ticket orders are very rare and hardly ever occur. If, however, you ever find that you are charged a tax by their seller, you can let our manager Molly know at email@example.com and she will offer a discount code equal to the tax value off a future order.
We've emailed you such a code. :o)
On Tuesday, Jan 01, 2013 at 10:44 PM darryl said:
We had a great time. Loved our seats and would do it again, but the next time please let me know that the fanfare is included. Some of the tickets had that listed. I purchased individual fanfare tickets and when my package came they were included. So I ended up eating 4 fanfare tickets. Other than that we all loved it and the prices were reasonable. Maybe next year you could have cheaper Music City Bowl or Liberty Bowl. We actually live closer... Thanks again Darryl, Zachary, Lane, and Marcus.... P.S. Also being a 21 year wounded Veteran,maybe we could get lesser value tickets. Thanks again
Our Response on Thursday, Jan 24, 2013 at 10:25 PM:
Hello Darryl! Thank you very much for your feedback a little while back. We're sorry for the confusion with your ticket purchase through our exchange. We can only promise a given amenity will be included with event tickets if the seller for that listing specifically promises the amenity concerned. The seller for your order didn't note that they'd be providing the Fan Fest amenity. It could be that they decided to provide the extra option to you as a kind gesture after the order was placed.
Regardless, we're sorry to hear that you ended up spending an extra $19.76 on Fan Fest passes. We'd be happy to send you a check for $19.76 to cover the unnecessary expenses. We'll also be emailing you a discount off a future order to thank you for your service to our country. thank you for all that you do!!
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