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Customer Feedback

Read what customers like you have to say about us.

Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.

But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.

Therefore, we want to hear from YOU.

This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.

Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).

Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.

So, bearing that in mind, if you are a customer and wish to leave your feedback, please click here and get started!




91-100 of 1272 comments.
 
On Tuesday, Sep 04, 2012 at 4:20 PM Domnna said:
I would use Ticket Liquidator again, the experience was great, the seats were great.

I recieved an email couple of days ahead of the concert with very useful information pertainint to the event I was attending.

Great Service

thank you

Donna H
 
Our Response on Wednesday, Sep 05, 2012 at 12:38 PM:
Hello Donna! Thanks so much for your kind comments! We're thrilled to know that you had a great time and certainly look forward to the time when we can help you find tickets to another special event!!
 
On Thursday, Aug 23, 2012 at 10:14 PM Miguel said:
When I ordered from Ticker Liquidator I was worried the tickets were going to be counterfeit because I never buy resold tickets. Well, the tickets arrived super fast (2 or 3 days!) and sure enough, they were real and we had an amazing time with Red Hot Chili Peppers! They were also great seats, I thought the price markup was very reasonable for tickets I couldn't have otherwise gotten from Ticketmaster because the good seats sold out. Thank you so much, I will use this site again.
 
Our Response on Friday, Aug 24, 2012 at 10:21 AM:
Hello Miguel! Thanks for your kind feedback! We're so glad we were able to help you find tickets to the Red Hot Chili Peppers! It can indeed be tricky to find tickets through primary ticketing sources sometimes. We at TL are here to help you access tickets when the primary sources can only offer bad seats or even no seats. We hope to see you back soon!!
 
On Saturday, Aug 18, 2012 at 7:57 AM Suzanne said:
Tickets arrived just when you said they would -- well in advance of the Sept. 26 concert -- and your communication throughout the process has been excellent. I'll certainly return to Ticket Liquidator the next time I need tickets for a concert or other event. Thank you!
 
Our Response on Tuesday, Aug 21, 2012 at 9:03 AM:
Hello Suzanne! Thank you for your kind words! We're so glad you have your tickets safe and sound and that you are so pleased with your order experience. We do our best to keep in communication with customers and want to make you feel like we care about your purchase. Have a great time at the big event!!
 
On Friday, Aug 17, 2012 at 11:46 AM Grace said:
I would just like to thank Ticket Liquidator for their superb customer service. I had issues with my tickets that came from Exclusive Seating (not happy with them) but Ticket Liquidators acted swiftly and made absolute sure that I was happy with the tickets I purchased. Thank you TL for setting a fabulous example of outstanding customer service. ps: your system of ordering, tracking, and online interactivity works seemlessly and excellently, too! My tickets were for Jason Aldean and Luke Bryan in Cincinnati Ohio on Aug. 16 2012.
 
Our Response on Tuesday, Aug 21, 2012 at 9:13 AM:
Hello Grace! Thank you for your feedback - how very nice! We definitely take our role as advocate for customers very seriously and want to make sure that you are happy with your ticket-buying experience. We know how daunting it can be to order event tickets online and so our goal is to make the process a little less daunting and a little more customer-friendly. We're so glad that we were able to help you out and look forward to "seeing" you again!!
 
On Wednesday, Aug 08, 2012 at 10:05 AM Brittany said:
Lets start off by saying I had only 5 days left to find tickets to Kelly Clarkson's concert in AL. I came across this website and found 2 tickets to 2ND ROW SEATS! I bought them immediately..but scared to death that they weren't legit or that I wouldn't get them on time. While I was waiting for them to arrive, I had multiple emails from Ticket Liquidator reminding me of the concert, also giving me information on the weather in AL and other cool stuff. 2 days after I purchased the tickets online, I got them in the mail by Fedex. So, I saw my idol and very most favorite singer/person ever..my dream came true!

This website is awesome. Thank you ticket liquidator for fulfilling my dream!
 
Our Response on Thursday, Aug 16, 2012 at 4:58 PM:
Hello Brittany! WOW - thanks so much! Fulfilling people's dreams is what we like to do!! We know how important it is for people to see their favorite team, band or performer and we know how much hard-earned money goes into buying those event tickets. We're honored to know that you trusted us with your ticket sale and we're even happier to know how much you enjoyed the big event!
 
On Thursday, Aug 02, 2012 at 12:13 AM Robert said:
Did I pay a lot for these tickets sure I did, but I got the best seats I consider in the house at SPAC for what I have heard is the best rock event of the year! I own my own business and I hear all the whining about overpriced tickets via third party, stop the bitching it helps the economy ! If you don't want to pay their prices don't buy them! I am extremely happy with my Florence and the Machine tickets thank you Ticket Liquidator!
 
Our Response on Thursday, Aug 16, 2012 at 2:44 PM:
Hello Robert! Thank you so much for your kind words! We're so glad that you had a great time at the event and we're also very appreciative of your being so understanding about the pricing structure on our site. We certainly try to provide customers with some of the cheapest tickets in the secondary ticket market. Thanks again!!
 
On Saturday, Jul 21, 2012 at 2:40 PM whitney said:
I thought it was really nice that the company continuously reminded me to print my tickets!! and even called day of because i am very forgetful so it helped out a lot. The tickets were emailed to me same day and I'm going to the show tonight super excited!! good service!
 
Our Response on Monday, Jul 23, 2012 at 4:20 PM:
Hello Whitney! Thanks so much for your kind words! We do indeed have a system in place to keep an eye on e-ticket orders and make sure that customers download their event tickets. We know that people can become very, very busy (sometimes too busy!) and so we're always glad to do our part to help out. We hope you enjoyed Cirque de Soleil!
 
On Thursday, Jul 19, 2012 at 7:07 PM Robert said:
had a great time and the seats were great along with all the VIP thank you for a easy way to enjoy our concert would definely use ticket liquidator again thank you again
 
Our Response on Friday, Jul 20, 2012 at 9:34 AM:
Hello Robert! Thanks so much for your kind words! We're so glad that you had a great time at the event and that you enjoyed the VIP benefits! We hope to see you again soon so that we can help you have another great time at another great event! :o)
 
On Friday, Jul 06, 2012 at 7:01 PM Mary said:
Finding tickets for the Avalanche game was easy and painless. I am however worried that they may not make it here in time. We have to drive 5 hours to get to the pepsi center. The tickets said they would be shipped by Nov. 12th and the game is on the 17th. Thanks for the painless experience of the ticket purchase. Mary
 
Our Response on Wednesday, Jul 11, 2012 at 6:14 PM:
Hello Mary! Thank you very much for your kind words about the "painless" ticket-buying experience! We're sorry, though, for any confusions about the ship-by date of your tickets. Tickets often aren't printed and/or distributed by venues until closer in time to the event. Some sellers also access tickets from other third parties suppliers who have delays on their end in accessing the tickets concerned.

HOWEVER, you are certainly guaranteed to receive the tickets you purchase before the event itself. The estimated shipdate you received is only an estimation by the seller. Your tickets may well ship before the November date noted on your order. (We penalize sellers for exceeding shipdates and so they tend to exaggerate them in order to give themselves more shipment leeway.)

On that note, if your tickets don't ship by early November (we'll email you when they do), you can just contact your seller or us and you'll be all set! Your seller would be expected to ship tickets to an alternate address, too, if that were required. It's their responsibility to get you the tickets.
 
On Thursday, Jun 21, 2012 at 6:39 AM Belinda said:
WOW! I placed an order for some tickets on Saturday and I received them the next Tuesday, and I am all the way in Perth, Western Australia!! We are so excited to have tickets in hand for the LA Angels v Seattle Mariners baseball game in September. Your website is so easy to use, my emails were answered quickly and I'm sure we will have a ball in our awesome seats at the game. Thankyou from Down Under!
 
Our Response on Wednesday, Jul 11, 2012 at 5:53 PM:
Hello Belinda! Thank you for the kind words from Down Under! (Are you "Down Under" in Perth?) We're happy to know that you found the website easy to use - that's our goal! We certainly don't want people to be searching around aimlessly. We hope you have a great trip in the United States - save travels!!
 
 
91-100 of 1272 comments.



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