Read what customers like you have to say about us.
Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.
But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.
Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).
Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.
So, bearing that in mind, if you are a customer and wish to leave your feedback, please click here
and get started!
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On Thursday, Jun 14, 2012 at 1:27 PM Ginger said:
Hello! I just wanted to share my positive experience I had with Ticket Liquidator. This was my first time using them and I could not have had a better experience. Ordering our tickets was easy and quick. All needed information was provided in a clear and informative manner. After ordering, I was sent notification that my order was placed successfully and clear directions on how to track my tickets. I was able to see my order in every step of the transaction, up until the minute it was delivered to my door. The tickets arrived exactly when promised and they were exactly what I ordered. The overall experience was very positive and stress free! I will use Ticket Liquidator again for all my ticket needs and would highly recommend them to anyone needing tickets. (And, I almost forgot the most important part, the tickets were $30 less than any other site!) Ginger Perry
Our Response on Thursday, Jun 14, 2012 at 1:55 PM:
Hello Ginger! What a nice review - thanks so much! We're so happy to hear that your order experience through us was "stress-free" and that you received your tickets in good order! We know that people can be concerned about buying tickets online (usually a good chunk of change!) and so we aim to make order experiences as smooth as possible. We hope you and your family have a wonderful time at the event!
On Thursday, Jun 07, 2012 at 10:56 PM Michael said:
I just wanted you to know that I was kinda worried about buying these tickets like this. I like your site and everything was exactly as was presented. I received my tickets very quickly and they were exactly what I purchased with prompt e-mails, tracking numbers, etc. Its nice to know that someone finally does what they say they do and follow up on thier promises. Me, my wife, and my 2 boys are going the WWE event that we all have been wanting to see while in St. Louis on vacation and we had no suprises. Thanks for your support,.
The Bowden Family.
I will leave another response after the show to follow up on our ticket use at the show.
Our Response on Wednesday, Jun 13, 2012 at 4:07 PM:
Hello Michael - and the Bowden Family! Thanks for your very kind words! We're so glad that that we've helped your family go and see a WWE event! We all hope you have a great family time together! Please let us know how everything goes for you!!
On Thursday, Jun 07, 2012 at 10:31 PM Kimberly A. said:
I love placing orders with Ticket Liquidator. Tina R is the best! She is always so helpful. I ask for her every time I place an order. The tickets always come as promised. Great way to find seats to sold out events.
Our Response on Wednesday, Jun 13, 2012 at 4:01 PM:
Hello Kim! Thank you so much for the compliments! We'll let Tina know that you were so happy with our service! We aim to please and we hope you have a great time at your event!
On Thursday, Jun 07, 2012 at 3:56 PM james said:
This was my 1st purchase through TL, I was a bit concerned and read some of the negative comments. I noticed that most (if not all) the complaints I read were actually issues caused by the purchasers lack of understanding or failure to read CLEARLY stated terms of the purchase transaction. ei, if it says all sales are final,,,, you can't call back later and ask for a refund,,, if you buy a ticket for an event in Iowa,,, and show up at a different event in Arizona,,, guess what, your not going to get in!!! My experience was nothing but perfect, the seats were just as stated, and they arrived exactly when they said they would. The fee's and service charges are well described BEFORE you purchase, so if you think they are to high,,,,, DON'T BUY THE TICKETS. I get annoyed when people blame a company for their own carelessness, if you only read the negative section here you might miss the opportunity to purchase tickets for a show you want to see. Again if you think they are too expensive DON'T BUY!!
Our Response on Wednesday, Jun 13, 2012 at 4:02 PM:
Hello James! Thank you so much for your kind words (and defense)! We appreciate very much your taking the time to leave us a note and we're thrilled to know that you had such a good experience when purchasing through us. We try our very best to create a system that is easy and hassle-free for customers and we're happy to know that it has served you well.
On Friday, Jun 01, 2012 at 4:31 PM James said:
Thanks for the great service. I ordered Carrie Underwood tickets on monday and received them today !!! I will use your service again...you get 5 stars.
Our Response on Friday, Jun 01, 2012 at 4:37 PM:
Hello James! Thanks so much for your kind feedback! We're glad that you have your tickets and that you're all set for the big event! Please let us know how everything goes for you!
On Thursday, May 31, 2012 at 3:20 PM jaime said:
yes, we have a nice and beautiful time, at the game thanks
Our Response on Friday, Jun 01, 2012 at 3:31 PM:
Hello Jaime! Thanks for your feedback! We're so glad to hear you had a great time at the event! Please let us know if we can ever help you out with tickets again!
On Thursday, May 31, 2012 at 12:15 PM Rita said:
I just wanted to let you know that the address provided does not take you to the molson ampitheathre in Toronto but takes you west to Mississauga. There is a LakeShore Rd there as well. The Lake Shore Road in Toronto is 2 words....Just an FYI to help....Rita
Our Response on Friday, Jun 01, 2012 at 3:34 PM:
Hello Rita! Thanks so much for your note! You're referencing specifically the pre-event emails that we send to customers three days before your event. The emails contain a weather forecast of the venue area, restaurants that are near the venue, and driving directions to the venue. We tap into Google Maps for the driving directions and it seems there was a little mistake there! We'll be sure to contact our email team and make sure that the error is corrected. Thanks for the heads up!
On Wednesday, May 30, 2012 at 6:57 PM Donna M. said:
i purchased tickets for one direction for my daughter that were lower level seats. i purchased them
on the pre-sale but was told tickets would not be sent till a week before the concert. I had called
the seller several time about these tickets and i was told every time that the seats we would receive
would be the ones we ordered or better and there would be no problem. I personally do not like
receiving tickets a few days before a concert in case something was to go wrong and thats what
happened the seller calls me in the late afternoon to tell me that those tickets we purchased were
oversold and there was no more available which was a surprise to me being i purchased these
tickets on the presale months before and was told several times and there would be no problem.
he did not have better seats as they say you would receive if tickets not avallable. He did offer
upper level with a some money returned. I was not to pleased with that so i called ticket liquadator
and spoke to some girl who was not to helpful. I called a second time a got a gentlemen who was great he spoke to someone and managment made a call and straighted it all out. I received the lower level seats as purchased fast and she even wanted me to let her know when i received them and that they were the correct tickets i purchased. I was pleased that ticket liquidator backed up the purchase they handled it great! My daughter went to the concert the other night and had a great time. Thank you ticket liquidator.
Our Response on Friday, Jun 01, 2012 at 3:41 PM:
Hello Donna! Thank you so much for your kind words! It's very nice of you to take the time to let everyone know about your experience. We're sorry for the problems and confusions with your order, but we're glad to know that we were able to solve them for you. We value our customers very highly and want to make sure that you have a secure and ultimately enjoyable order experience. We're glad to know we were able to help you out and hope that you will keep us in mind the next time you need tickets to an event! Have a great day!
On Monday, May 28, 2012 at 12:12 PM Norma Jean said:
please note that my experience was PERFECT...the entire transaction was handled perfectly even in consideration of the original "glitch" ....the ladies in the office went above and beyond to ensure all was to my satifaction up to and including the FEDEX delivery of my purchase...will be VERY PLEASED to do business with TICKET LIQUIDATOR agin in the future!
Our Response on Wednesday, May 30, 2012 at 2:35 PM:
Hello Norma Jean! Thank you so much for your kind words! We're so glad you enjoyed our services and that you had a great time seeing Yo-Yo Ma! we appreciate your willingness to "spread the good word" and hope to see you again soon!
On Thursday, May 24, 2012 at 10:23 AM Lilawatti said:
Disregard that last comment of mine. I received my shipping confirmation today and I'm extremely happy. Thank you ticket liquidator!
Our Response on Friday, May 25, 2012 at 1:08 PM:
Hello Lilawatti! Thanks so much! We're glad to hear that you'll soon be receiving your tickets and hope you have a great time at the big event. Please let us know how it goes for you! :-)
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