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Customer Feedback

Read what customers like you have to say about us.

Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.

But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.

Therefore, we want to hear from YOU.

This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.

Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).

Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.

So, bearing that in mind, if you are a customer and wish to leave your feedback, please click here and get started!




91-100 of 1266 comments.
 
On Saturday, Jul 21, 2012 at 2:40 PM whitney said:
I thought it was really nice that the company continuously reminded me to print my tickets!! and even called day of because i am very forgetful so it helped out a lot. The tickets were emailed to me same day and I'm going to the show tonight super excited!! good service!
 
Our Response on Monday, Jul 23, 2012 at 4:20 PM:
Hello Whitney! Thanks so much for your kind words! We do indeed have a system in place to keep an eye on e-ticket orders and make sure that customers download their event tickets. We know that people can become very, very busy (sometimes too busy!) and so we're always glad to do our part to help out. We hope you enjoyed Cirque de Soleil!
 
On Thursday, Jul 19, 2012 at 7:07 PM Robert said:
had a great time and the seats were great along with all the VIP thank you for a easy way to enjoy our concert would definely use ticket liquidator again thank you again
 
Our Response on Friday, Jul 20, 2012 at 9:34 AM:
Hello Robert! Thanks so much for your kind words! We're so glad that you had a great time at the event and that you enjoyed the VIP benefits! We hope to see you again soon so that we can help you have another great time at another great event! :o)
 
On Friday, Jul 06, 2012 at 7:01 PM Mary said:
Finding tickets for the Avalanche game was easy and painless. I am however worried that they may not make it here in time. We have to drive 5 hours to get to the pepsi center. The tickets said they would be shipped by Nov. 12th and the game is on the 17th. Thanks for the painless experience of the ticket purchase. Mary
 
Our Response on Wednesday, Jul 11, 2012 at 6:14 PM:
Hello Mary! Thank you very much for your kind words about the "painless" ticket-buying experience! We're sorry, though, for any confusions about the ship-by date of your tickets. Tickets often aren't printed and/or distributed by venues until closer in time to the event. Some sellers also access tickets from other third parties suppliers who have delays on their end in accessing the tickets concerned.

HOWEVER, you are certainly guaranteed to receive the tickets you purchase before the event itself. The estimated shipdate you received is only an estimation by the seller. Your tickets may well ship before the November date noted on your order. (We penalize sellers for exceeding shipdates and so they tend to exaggerate them in order to give themselves more shipment leeway.)

On that note, if your tickets don't ship by early November (we'll email you when they do), you can just contact your seller or us and you'll be all set! Your seller would be expected to ship tickets to an alternate address, too, if that were required. It's their responsibility to get you the tickets.
 
On Thursday, Jun 21, 2012 at 6:39 AM Belinda said:
WOW! I placed an order for some tickets on Saturday and I received them the next Tuesday, and I am all the way in Perth, Western Australia!! We are so excited to have tickets in hand for the LA Angels v Seattle Mariners baseball game in September. Your website is so easy to use, my emails were answered quickly and I'm sure we will have a ball in our awesome seats at the game. Thankyou from Down Under!
 
Our Response on Wednesday, Jul 11, 2012 at 5:53 PM:
Hello Belinda! Thank you for the kind words from Down Under! (Are you "Down Under" in Perth?) We're happy to know that you found the website easy to use - that's our goal! We certainly don't want people to be searching around aimlessly. We hope you have a great trip in the United States - save travels!!
 
On Monday, Jun 18, 2012 at 7:53 PM Kiersin said:
WOW, front row seats and then some! We were literally right in front of the mic & the action. Right up until my arrival to the FRONT ROW SEATS 3 & 4, I kept waiting for someone to say the tickets were fake & we were scammed, but I was wrong, these were just the BEST SEATS I EVER HAD. I/we even had hard tickets, which I got autographed by the band {as well as 2 picks & one kiss} - this was the greatest event ever! I will buy here again **IF YOU WANT AWESOME SEATS WITHOUT THE LINE, BUY HERE!*!*!*
 
Our Response on Wednesday, Jul 11, 2012 at 5:52 PM:
Hello Kiersin! Thank, thank you for the kind review! We're thrilled to know that you enjoyed your seats so much and that you were photographed with the band!! That must have been an A-for-awesome experience! We'd love to see any pictures that you could forward along!!
 
On Monday, Jun 18, 2012 at 11:14 AM Tamia said:
I has a great experience using Ticket Liquidator. Ordering was easy and efficient. Needed tickets at the last minute (week of the event). Was able to order great seats and received two days after order was placed. Would definitely deal with again.
 
Our Response on Wednesday, Jul 11, 2012 at 5:49 PM:
Hello Tamia! Thanks so much! We pride ourselves in helping customers access tickets to events when most other sources would be sold out. People shouldn't only be able to get tickets months and months in advance! We're just glad you receive your tickets safe and sound and enjoyed the event!
 
On Sunday, Jun 17, 2012 at 10:11 PM Deanna said:
This was my first time ordering through your sight. The e - tickets came quickly and everything ran smoothly. The Fire won 3-1 so it was a great Father's Day for my husband! Definitely will order again. Thanks! Deanna
 
Our Response on Wednesday, Jul 11, 2012 at 5:46 PM:
Hello Deanna! Thanks for your kind very kind words! We're so glad that we helped give your special someone a great Father's Day present! Got to keep those dads happy!! :o)
 
On Friday, Jun 15, 2012 at 10:20 AM Gardner F said:
I ordered 2 phish tickets on thursday for saturdays show in Atlantic City. I paid less than face value for both tickets and recieved a free parking pass !!!! My tickets just arrived at my door less than 24 hours after i placed the order. Very easy very simple super quick. I will mos def use you guys again thank you so much. Now im looking forward to raging in AC for PHISH!!!!!!
 
Our Response on Friday, Jun 15, 2012 at 3:50 PM:
Hello Gardner! Thank you for the kind review! We're thrilled to hear that your tickets were below face value - even better! Most people don't know that about 40% of tickets on the resale market are sold at or below face value. There are some great deals to be had out there. We hope you enjoy the event!!
 
On Thursday, Jun 14, 2012 at 1:27 PM Ginger said:
Hello! I just wanted to share my positive experience I had with Ticket Liquidator. This was my first time using them and I could not have had a better experience. Ordering our tickets was easy and quick. All needed information was provided in a clear and informative manner. After ordering, I was sent notification that my order was placed successfully and clear directions on how to track my tickets. I was able to see my order in every step of the transaction, up until the minute it was delivered to my door. The tickets arrived exactly when promised and they were exactly what I ordered. The overall experience was very positive and stress free! I will use Ticket Liquidator again for all my ticket needs and would highly recommend them to anyone needing tickets. (And, I almost forgot the most important part, the tickets were $30 less than any other site!) Ginger Perry
 
Our Response on Thursday, Jun 14, 2012 at 1:55 PM:
Hello Ginger! What a nice review - thanks so much! We're so happy to hear that your order experience through us was "stress-free" and that you received your tickets in good order! We know that people can be concerned about buying tickets online (usually a good chunk of change!) and so we aim to make order experiences as smooth as possible. We hope you and your family have a wonderful time at the event!
 
On Thursday, Jun 07, 2012 at 10:56 PM Michael said:
I just wanted you to know that I was kinda worried about buying these tickets like this. I like your site and everything was exactly as was presented. I received my tickets very quickly and they were exactly what I purchased with prompt e-mails, tracking numbers, etc. Its nice to know that someone finally does what they say they do and follow up on thier promises. Me, my wife, and my 2 boys are going the WWE event that we all have been wanting to see while in St. Louis on vacation and we had no suprises. Thanks for your support,.

The Bowden Family.



I will leave another response after the show to follow up on our ticket use at the show.
 
Our Response on Wednesday, Jun 13, 2012 at 4:07 PM:
Hello Michael - and the Bowden Family! Thanks for your very kind words! We're so glad that that we've helped your family go and see a WWE event! We all hope you have a great family time together! Please let us know how everything goes for you!!
 
 
91-100 of 1266 comments.



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