Customer Feedback
Read what customers like you have to say about us.Ticket Liquidator is a ticketing website where licensed ticket sellers and people like you throughout the nation can reach out across cyberspace and re-sell great tickets to great events at competitive market prices.
But, then again, we could never have grown to be one of the largest ticketing websites in the country without getting honest opinions from our customers about our successes, our failures, and those areas in-between.
Therefore, we want to hear from YOU.
This feedback page will allow you to post your views (good or bad) to be seen by people around the world so that others can learn about our company and so that we can strengthen our relationship with consumers.
Please note, though, that we can’t post anything inappropriate, so, if you want to claim your spot on our feedback page, you must say something that is polite (no obscene language, please!), on-topic (about Ticket Liquidator, not about our competitors or the price of uranium), and truthful (no inaccurate statements regarding your order or our business).
Please note, too, that negative or neutral commentaries will default into arbitration in an attempt to address any order-related problems or customer concerns. Customer feedback will not be posted for such feedback if a customer does not update their commentary to reflect subsequent developments and/or order corrections. Basically, we just want to make sure the most accurate and up-to-date information is available on our website rather than uninformative snippets of experiences.
So, bearing that in mind, if you are a customer and wish to leave your feedback, please
click here and get started!
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On Monday, May 13, 2013 at 7:42 AM Shari said: My experience with Ticket Liquidator was great. The rep I spoke to on the phone was very helpful in answering my questions and reassuring that the tickets would arrive well before the game. The seats were great and reasonably priced. Thanks Our Response on Monday, May 13, 2013 at 10:19 AM:
Hello Shari! Thanks so much for the kind review! We're glad you enjoyed your seats and we're especially glad that you enjoyed the customer service from our representative! We aim to provide the friendliest service possible anytime anyone places an order through us. We'll be sure to pass on your kind words to our representative!! On Saturday, May 04, 2013 at 7:29 AM m said: To whom it may concern I have never used this service before. I went to see Don Rickles and have left it to late however I goggle for tickets and Ticket Liquidator came up and they set me up. I was very nervous about giving my visa over the phone. However I took a chance and well I must say all could not have been better. Tickets showed up fast with emails updating me letting me know all the details and more.
Show was great and I go more then I could have asked for.
Very Impressed Thanks a ton Mike Humphreys Our Response on Monday, May 06, 2013 at 10:45 AM:
Hello Mike!! Thanks so much for your very kind words! We're thrilled that you had a great time seeing Don Rickles! He's a classic perform! We hope that we can help you with tickets again in the near future! On Thursday, May 02, 2013 at 4:37 PM Lena said: I bought these tickets for my son and grandson (age 5) who just moved to the Houston area from Detroit. All of the little extras that you included, such as the directions, restaurants in the area, the map of the park, and even the weather forecast, was exceptionally helpful. I am sure that their father-son day at the ballpark will be a wonderful and memorable experience. Thank you---Lena Block Our Response on Monday, May 06, 2013 at 11:59 AM:
Hello Lena! You are most welcome - and thank you for the kind words! We certainly hope that your son and your grandson had a great time together at the big game! We try our very best to provide as many helpful event-related tips as we can for our customers! The less you have to worry about, the better!! On Wednesday, May 01, 2013 at 12:29 AM Scott said: I am sincerely impressed with the remarkable customer service I received today from Braye. Actually, I was only calling to order replacement tickets, but she undertook to work through a very complicated situation. I've purchased from you guys before and will definitely be back -- I don't think the other ticket brokers even come close. Our Response on Wednesday, May 01, 2013 at 11:08 AM:
Hello Scott! Thank you so very much for your kind words! We're thrilled to know that you were so happy with Braye's service and that she was able to take good care of you! We at TL pride ourselves in customer service and transparency and truly appreciate your taking time out of your busy day to let us know how happy you are with Braye's assistance!! On Wednesday, Apr 17, 2013 at 3:10 PM Michael said: Thank you,k thank you Ticket Liquidator/Glory Days tickets for all your help in resolving a pretty major problem with our order yesterday (a problem entirely of our own making). Everyone was pleasant, helpful and efficient, and we can't wait to go to our event! We will definitely be back, and will recommend you to friends!! Our Response on Wednesday, Apr 17, 2013 at 3:16 PM:
Hello Michael! Thank you so much for your kind words! We're so glad that you were impressed with the customer service that you received for your ticket order! We pride ourselves on our customer service and we want to do everything possible to make sure that that same level of service is provided by the sellers in our network! On Sunday, Apr 14, 2013 at 1:42 AM Antonio said: Once, again Ticketlquidators did right by me. This was the second time I have used them and I must say I ‘am very happy with my purchase. My tickets were great and the price was even better. The tickets were delivered to me way before the event and there were no problems with them. I will continue to use this company for all my tickets. Our Response on Monday, Apr 15, 2013 at 10:55 AM:
Hello Antonio! Thank you so much for your kind words!! We really appreciate your taking the time to leave us a nice message - but, most of all, we're happy to know that you had a great time at your event! Please let us know if we could ever help with tickets again and we'll be sure to do our very best to help!! On Tuesday, Apr 09, 2013 at 10:27 PM Marilyne said: I believe I purchased the tickets in June or July.. Received tickets in August .
Performance was Aida in November. The pricing couldn't be beat - really great prices, had
to buy the tickets (it was as a birthday present for my mother).
It was great to have the tickets with me - ease of entry into the venue.
There were no issues at all.. The seats were PERFECT.
Great view, terrific shows, totally comfortable.
We had an amazing time and I will definitely be utilizing Ticket Liquidator to purchase my next tickets! Our Response on Thursday, Apr 11, 2013 at 1:08 PM:
Hello Marilyne! Thanks so much for your very and kind feedback! We're so happy to know that your mom ended up having a great birthday and we're so glad that you enjoyed seeing AIDA! We hope we'll be able to assist you with another ticket order sometime! (Maybe Mom can get you a little something? Hmmm?) :o) On Saturday, Apr 06, 2013 at 4:59 AM Tammy said: we hada great time at the owl city, neon trees, maroon 5 concert . it was alot of fun!!!!!!!!!!!! Maroon 5 and Adam Levine really put on a great show. ty tammy Our Response on Monday, Apr 08, 2013 at 1:36 PM:
Hello Tammy! Thanks for your kind words! We're so glad that you had a wonderful a big show! What a great line-up!!! Please let us know if we can ever assist with tickets to another event! On Saturday, Mar 30, 2013 at 11:14 AM Darrel said:  This just an inquiry. Can my tickets be picked up in person? Our Response on Monday, Apr 01, 2013 at 11:47 AM:
Hello Darrel! Thank you very much for your feedback! The tickets listed on our nationwide exchange are being sold by many different people (companies and individuals). This means that the sellers who post tickets with us each have different capabilities when it comes to ticket access. The end result is that tickets can only be provided in a certain format if that delivery option is either stated on the listing notes itself or advertised as a delivery option during checkout.
In your case, it appears that you ordered tickets marked with a FedEx Delivery shipping method. You could always reach out to the seller for your order to see if they'd be able to make alternative arrangements. We just wouldn't be able to promise anything specifically because we at TL don't directly own the tickets.
We've sent you an email to reiterate the seller's information! Please let us know if you have any trouble reaching them.
On Monday, Mar 18, 2013 at 9:58 PM Tanya said: So far, this is the second time I've used ticket liquidator after buying Jason Aldean tickets from here last year when I found this place on google! I have to say I was a little nervous to buy from somewhere else besides Ticketmaster but I had a great experience with my last purchase. Tickets came, although the date on the tickets were for the next day instead of the day I ended up going it was okay because I still got in! I'm hoping to have the same positive experience with these baseball tickets! I do wish I could find some parking tickets though like they sell on the official website, but hey, just means I can make new tailgating friends! Thanks ticketliquidator.com! Our Response on Tuesday, Mar 19, 2013 at 11:50 AM:
Hello Tanya! Thanks so much for your kind feedback! We're thrilled to hear that you trusted us with your money and ended up having a great time at your event! There is indeed life (and tickets!) beyond Ticketmaster. There also are some parking tickets available from sellers for the event about which you were wondering. You can scroll down to the bottom of the page and you'll see the parking passes highlighted in a faded green. Hopefully, that should help! Have fun!! | | |
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