About Ticket Liquidator

Promise to Our Customers

When you buy through Ticket Liquidator, we are providing you with much, much more than tickets to concert, theatre, comedy, and sporting events. We're providing you with an experience. We're providing you with memories. Maybe it's the first baseball game your son has ever seen and the best one he's likely to remember. Maybe it's that band you saw 40 years ago and now can see again one more time. Regardless, the fact remains that event tickets bring you much more than simple entertainment. You're buying a treasured moment through Ticket Liquidator and we're well aware of that. That's why we don't think our responsibilities begin and end with the order confirmation. Instead, we provide you with extra customer service options to complement your order experience and ensure that it's the best that it can be.

Bottom Line: We at Ticket Liquidator don't consider our job done as soon as you click the "Place Order" button, but when your experience is over with and you've made special memories to share with friends and family.

Our Goal: To provide you with extra customer service perks to fill in all the cracks and crevices of an order experience so that, when you pause Life and sneak off to an event, you can make the most of it!

So why not take advantage of the extra services we have to offer you?

Our History

If you're visiting us, it's probably because you're interested in buying tickets to a play, a game, or a concert! Well, you've come to the right place! Ticket Liquidator is a nationwide network through which licensed companies and consumers like you resell tickets to thousands of events. We began business way back in 2002 and, since then, we have worked hard to provide premium event seating to customers at the lowest possible prices. And it seems to be working! We are the third largest ticket resale website in the United States and the second most visited one. We also have access to the largest inventory of tickets on the internet (TicketNetwork Direct). And, thanks to our loyal base of customers, we're growing bigger and better everyday!

…So why not join the crowd?!

The Pre-Event Email

We at Ticket Liquidator not only want to get you tickets to an event, but get you to that event in one piece! Many people are traveling when they go to see a concert, play, or game, so they're in foreign territory. That's why we'll send you an email three days before your event with some neat things to help you navigate your travels. We figure that way you can spend more time enjoying yourself and less time fiddling with Fodors! It's all part of our promise to make your event experience a special memory and not a long recollection of wrong turns and bad restaurants. So, to help you wade through all the trip-related hassle, the pre-event email will provide you with…

Driving directions from your shipping address to the venue.

A 10-day weather forecast of the venue locale.

Links to local restaurants in the venue area.

…and more! How neat is that!?

The Post-Event Email

We at Ticket Liquidator not only care about getting you to your event, but also ensuring that you had a great time! That's why we'll send you an email one day after the event asking about your experience and soliciting your feedback. Please do take the time to respond because we honestly want to hear your opinions. The post-event is not simply an automated attempt to make it look like we care… we actually do! We read every response that's sent in and so we want to make sure yours is among them!

The Feedback Page

We at Ticket Liquidator set a high goal for ourselves insofar as corporate honesty and transparency are concerned. We want our customers to feel that they have a voice as well as a credit card. So we've created a Feedback Page where our customers can post feedback about their order experience. You can love us, you can loathe us, you can question us... It really doesn't matter, so long as you have an opinion and you're willing to share it! Not only that, but we encourage you to do so, because we want the public to hear from you. Our Feedback Page is unique in the secondary ticket market and among most retail websites. We hope that you will use it at your will both to post there and to learn from the posts of others.

Click here to take a look at our Feedback Page!

Call Center Customer Service

AtTicket Liquidator we believe that personal communication with customers is the key to any order experience. That's why our Call Center is open for longer hours and on more days than our competitors. You can reach us at 7AM in the morning seven days a week or even at yawn-inducing 1AM. We sleep as little as possible because we know that your order concerns and worries do not. So give us a call and we'll be more than happy to lend a hand and help you with your ticket order!

You can reach our Call Center at (800) 456-8499!

You can email us at customersupport@ticketliquidator.com.

The TL Help Center

We at Ticket Liquidator believe that knowledge is power and that you are entitled to know everything about our policies. Other websites try to hide their secondary market status to convince people to buy from them. We advertise it openly because we owe it to you to be honest and upfront about what who we are. We will not try to hide information from you and you'll never have to worry about disingenuous small print. Our goal is to provide you with the information you need for a happy and healthy purchase experience. That's why we've created the massive TL Help Center to address any and all ticket order needs! There you'll find…

The Ticket Liquidator Lowdown: Okay, well, the first one here isn't in the TL Help Center, per se, but it's still part of our campaign for corporate transparency! We've posted the major policies you need to know when you purchase tickets through us above every ticket listing. Just look up and to the right and you'll find them nestled snugly in The Ticket Liquidator Lowdown. That means you'll never have to explore a Sahara worth of webpages until you get your questions answered. Just peer in the corner and you're all set!

"Terms and Policies": Boring, right? Wrong! We summarize our "Terms and Policies" at the top of the page so that - gasp! - you can understand them. Trying to find that particular brand of honesty on the internet nowadays requires more than a map and a compass. But, don't worry, because you'll never have to sweat about signing your life away when you order through Ticket Liquidator.

Frequently Asked Questions: We have the largest Frequently Asked Questions of any of our competitors in the secondary ticket market. There you'll find answers and even explanations for our major policies and procedures. We love to hear from people (really!) but we also love to save you the hassle of calling us.

Glossary: We have the most inclusive Glossary of terms you'll find anywhere in the secondary ticket market. Here you'll find succinct definitions of ticket listing terms, delivery options, and industry terminology. See something we're missing? Let us know about it and we'll gladly add it in!

Contacting Us: We at Ticket Liquidator have the odd idea that it's important for you to know how to reach us! That's why you'll find our contact information posted prominently in the TL Help Center. Our phone number is neither Ancient, nor Egyptian, and so you shouldn't have to excavate to find it.

Our Worry-Free Guarantee

We at Ticket Liquidator want you to know that your ticket purchase is safe in the hands of our licensed ticket sellers. We have strict standards that these sellers must follow and we hold them vehemently to those standards. So check out our Worry-Free Guarantee and read your rights for any and every ticket order. We will stick by this code in all order situations so that you won't have to fret about your ticket purchase. But, then again, there's really no need to do that anyway, with or without our Worry-Free Guarantee. Our ticket sellers are all licensed and/or registered with local or state business organizations. They are also companies that feed their families by providing you with tickets. They don't come through for you and they don't get paid - simple! But, if ever our sellers neglect their duties, our Worry-Free Guarantee will take over. Just remember: you will always have a friend and advocate in Ticket Liquidator.

Lower Prices

We have the lowest prices on the secondary ticket market and you can read about why that's so right here! But, specifics aside, we consider low prices to be an integral part of our business model. We know that event ticketing is getting more and more expensive as tickets become more and more scarce. The internet revolution has made it so easy to get tickets that it's now too hard to get them… if you see what we mean! So it's only fair that we make tickets available to the public at the cheapest prices possible so that you can balance enjoyment along with the books.

Consumer Selling Program

We at Ticket Liquidator are not only engaged in selling tickets ourselves, but in allowing you to sell them, too! Our consumer exchange program is designed to help you resell tickets you no longer want or need. This provides a safety net for our customers should you ever change your mind about a ticket order. Please note that there are still certain security restrictions to which consumer sellers must adhere when they list tickets through us. But we are eager to provide as many safe and secure order options for our customers as possible and selling tickets is one of them. So why not get started here?

TL Alert Newsletter

We at Ticket Liquidator want our customers to know about the events near them so that you can buy tickets before their price skyrockets! That's why we've created a weekly newsletter that you can use to keep up with the best events coming to your area! Our personalization features even allow you to tweak the newsletter so that you only receive information on events or event types that interest you. This is part of our sustained effort to treat every one of our customers as opinion-carrying individuals rather than vacuum-filled sales statistics. You concert people out there won't likely be interested in the latest boxing match in NYC! But, if you are, we can send you the best of Mozart and Oscar de la Hoya all in one! So why not take advantage of the TL Alert offer and enjoy our 100% free newsletter?