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Ticket Industry Glossary

Event: A unique combination of name, date, time, and venue used to identify a given concert, play/musical, game, or other such performance.


Face Value: The price printed on a ticket and one normally dictated by the performers and/or promoters of the event itself. Face value is not to be confused with the real-world market value of event tickets. This is because event promoters often print a lower price on a ticket than what it’s worth. This is to ensure high event turnouts and larger concession stand purchases by event-goers. Tickets are sold for face value on the primary market and market value on the secondary market.


Inventory: The event tickets that are possessed by any given ticket seller at any given time. The ticket sellers who resell tickets through TicketLiquidator each have access to different ticket inventories. Some specialize in certain event types (eg: sports or concerts) or events in only certain locales. Some are also much better equipped than others when it comes to accessing premium event seating. Sites like TicketLiquidator eliminate this catalog distinction by pooling together inventories from multiple sellers. This conglomeration allows for one-stop shopping and cheaper ticket prices via public price competition.


Market Value: The price set by the free market for event tickets regardless of ticket face value. Market value is best defined as whatever the public is willing to pay for a given ticket. Tickets sold through TicketLiquidator are being sold at their market value rather than their face value. This is also true for the vast majority of other products that people purchase on a daily basis. Market value is known for best reflecting what a given product is actually worth. This is in contrast to flat price diktats established regardless of a product’s popularity.


Pre-Sales: The process of selling event tickets to select groups of people prior to their later release to the general public. Ticket pre-sale opportunities are often presented to fan club members or other people with special industry connections. Many licensed ticket resellers have access to these influential channels and use them to procure high-quality seating. This is oftentimes the only way that premium seats are accessed and made freely available to the public at large.


Primary Ticket Market: The market where event tickets are initially sold to the public through first-hand sources with direct ticket access. These direct sales are typically handled by ticket-selling organizations with an intimate hand in ticket printing and/or event planning. Examples include corporate giants like Ticketmaster or the venues where a given show or game is being performed. These first-hand sellers typically sell tickets at their face value, but with added fees and charges attached. Primary markets are also known for being cheaper in product price than secondary resale markets.


Promoter: A wealthy individual or organization that is responsible for sponsoring and funding an event. A “promoter” in the ticketing industry is like a “producer” in the film industry. Promoters are often tasked with arranging ticket printing and/or distribution for the event that they’re promoting. Secondary market sellers (like TicketLiquidator) are not involved in any way with ticket printing and distribution issues.


Secondary Ticket Market: The market where event tickets are resold to the public after being bought initially on the primary market. TicketLiquidator and other online websites are actually secondary rather than primary market websites. Our ticket sellers are reselling tickets they initially purchased from primary market sellers (eg: Ticketmaster or the venue). Please note that secondary market sellers in all industries charge a commission fee for reselling products after their initial sale. This is to compensate the sellers for the extra fees charged by primary distributors and for keeping event tickets publicly available longer than usual. The commission fee for resellers in the secondary ticket market is reflected in the price mark-up at which event tickets are resold.


Service Fee: The convenience fee charged to compensate businesses for facilitating and handling product orders. Other names for service fees include “handling,” “processing,” or (again) “convenience” charges. Please note that all businesses charge a service fee of some sort to their respective customers. This includes all relevant actors in the primary and secondary ticket markets (websites and ticket sellers). Service fees for ticket resale websites often range between 20-30% of the ticket price of the tickets purchased. (TicketLiquidator has one of the lowest service fees in the ticket resale industry - 18.5%.)


"Sold-out" Events: When a given game or show has either few tickets available for purchase or perhaps none at all. Please note that “sold out” is a term that usually applies to the primary ticket market rather than the secondary ticket market. It's very likely that event tickets will still be available on the secondary ticket market up to the day of the event itself. This is because the price mark-up charged by ticket resellers makes tickets pricier and thus keeps them on the market longer. It’s therefore important to remember that the term “sold-out” is not always an accurate reflection of ticket availability for a given show or game.


Ticketmaster: The largest seller on the primary ticket market and the initial source for many of the event tickets resold by our affiliate ticket sellers.


Ticket Broker: A licensed individual or company who re-sells tickets to events on a professional level (ie: for a career). Most of the event tickets listed on our website are being resold by licensed ticket-selling brokers (usually companies). “Licensed” means that they are certified and/or registered with a professional government and/or civic organization. Examples of such professional organizations include the Better Business Bureau and the Better Ticketing Association.


Ticket Exchange: A secondary market where event tickets are resold by consumers and/or licensed ticket companies. Ticket exchanges are an internet-based phenomenon powered by such nationwide networks as TicketLiquidator. The basic purpose of these ticket exchanges is to facilitate and monitor ticket transactions between the public and individual ticket sellers. This means that ticket exchanges are roughly analogous to EBay in terms of their function and purpose.


Ticket Scalper: An unlicensed individual or company who re-sells tickets to events in non-professional circumstances. The term “scalper” is derogatory and is usually applied to resellers who resell tickets illegally or without certification.


Ticket Seller: Any individual or organization that resells tickets regardless of legal business status or official accreditation. The term “ticket seller” is often used to reference non-licensed ticket resale from average ticket-buying consumers. TicketLiquidator actually provides the ability for unlicensed consumers to resell tickets via its online exchange. It’s nevertheless important to note that consumer sellers can only resell their event tickets under certain security-related conditions. (You can find out more information about how to resell your tickets online by going here!)


Venue: The physical location where a given show or game is scheduled to occur, such as Madison Square Garden or Wrigley Field.

Delivery Methods Glossary

FedEx Standard Delivery ($15): Tickets are shipped using an expedited 2-3 business-day shipping service. This delivery method is our most typical and used for the vast majority of ticket orders. Please also note that FedEx Standard does not consider weekends or holidays to be active shipping days.


FedEx Express Delivery: Tickets are shipped using an expedited 1-2 business-day shipping service. This delivery method is best used when the event concerned is within 72 hours away. Please also note that FedEx Express does not consider weekends or holidays to be active shipping days. This means that you shouldn’t choose FedEx Express late in the week for shipping to a weekend event. (Note: TicketLiquidator and its affiliate sellers reserve the right to upgrade and charge customers automatically for this expedited shipping service if FedEx Express Delivery is required (but not chosen by the customer) for timely ticket delivery.)


International Express Delivery ($40): Tickets are shipped using an expedited international delivery method that typically takes 5-7 business days. This delivery method is only used when the customer concerned is located outside of the United States. It automatically appears after a customer selects an appropriate international shipping location on the checkout page. Please note that international shipments may experience delays in delivery that are beyond the control of TicketLiquidator. These include customs delays, transit delays, weather delays, and variations in local service availability. Please also note that our ticket sellers can only ship to a given country if that country is listed specifically in the relevant drop-down menu on the checkout page.


E-Voucher ($5): Tickets will be sent as a PDF document to the email account of the customer concerned. Voucher delivery is very rare and only used for certain events in such select locations as Las Vegas.


Near-Term Special Delivery ($15): Tickets are received according to one of four options specified by the ticket seller of an order. Near-Term Special Delivery will appear as the default option when an event is too close in time to allow for physical shipping. This includes same day-orders for tickets and also tickets ordered on Friday (or late Thursday) for Sunday or Saturday events. (Neither FedEx Standard nor Express Shipping actively ships tickets on the weekends - thus, the Near-Term requirement.) The method itself encompasses four possible means of ticket delivery whose ultimate selection is at the sole discretion of the ticket seller. These four methods are:


Email ($15/$5): Tickets will be emailed to the customer by the ticket seller using (eg) a PDF attachment. You will need to contact your ticket seller for more information about when you’ll receive the email. It should not be assumed that emailable tickets will be emailed within X number of hours after placing an order. This is important to keep in mind in order to ensure delivery in relation to travel plans. (Remember that you need to have access to a printer someplace in order to print and receive your tickets.) Please note that the fee for email delivery varies depending on the ticket seller and can be either $5 or $15. Whichever payment option appears on the checkout page represents the seller’s verdict on the fee issue.


Will Call ($15): Tickets will be available for pickup at the box office of the venue where the event is being held. You will need to contact your ticket seller directly for more specific information about when you can access the tickets. Tickets are accessible at will call typically an hour before the event, but this timeframe is at the seller’s discretion. Please note that the delivery fee for will call is set at $15 to compensate the seller for driving to the venue and dropping off the tickets.


Local Pickup ($15): Tickets will be available for local pickup at a third party location specified by the ticket seller. You will need to contact your ticket seller for more specific information on where and when to pick up the tickets. This typically occurs at an official establishment roughly 30 minutes from the venue where the event is being held. Examples of such secure locations include hotels, restaurants, or the actual office of the ticket seller. Please note that the delivery fee for local pick-up is set at $15 regardless of the pick-up time or location.


FedEx Saturday ($15): This delivery method is only relevant for orders placed on Friday or late Thursday for Saturday or Sunday events. Ticket sellers have the option to ship such orders via FedEx Saturday Delivery to guarantee ticket arrival on Saturday. Please note that customers should not infer that ticket sellers will use FedEx Saturday Shipping by default for late Thursday or Friday ordering. The decision to use FedEx Saturday Delivery is at the sole discretion of the ticket seller. This means customers should contact their seller directly for confirmation about ticket delivery possibilities for late Thursday or Friday orders.


Courier ($15): Tickets will be delivered to the customer via a courier service. This delivery option is rare and only used for certain occasional events. You will need to contact the actual seller of a ticket order for more specifics about the option itself.


Note: See the FAQ Page for more specific information on how to arrange ticket orders that require Near-Term Special Delivery.

Ticket Type Glossary

Hard Tickets: Tickets that are printed on cardboard material by the box office of the venue where the event is being held. “Hard” tickets are so-called because of their sturdy texture to distinguish them from newer and more electronic types of event ticketing. They remain today the most well-known and the most “typical” type of event ticket in popular perception. Please note that a given set of tickets is not guaranteed to be “hard” unless officially stated as such in their listing notes.


Soft Tickets: Tickets that are printed on cardboard material by the primary ticket agency responsible for event attendance. Soft tickets are different from “hard tickets” in that they’re typically produced by this agency (eg: Ticketmaster) rather than the venue. The ticketing distinction often ends there and therefore leads to “soft tickets” being considered “hard tickets” in some terminology. There is also a tendency nowadays for ticket sellers to use the term “soft tickets” as slang for “paper tickets.”


Paper Tickets: Tickets that are printed on plain white paper rather than produced on cardboard. Please note that paper tickets are just as valid as hard tickets and are in no way inferior. Their only downside is that they are not considered as collectible as so-called “hard” tickets.


E-Tickets/E-Tix/E-Digital: Alternative terms for “paper tickets” that do not mean the tickets themselves can be emailed. The “e” simply refers to the electronic form these tickets take in their original purchase form. Sellers usually receive such tickets as PDF documents from the primary market seller. They then print out these tickets on paper and ship them to customers via FedEx.


Ticketfast: An alternative term for “paper tickets” analogous to “E-Ticket” terminology. The term itself comes from a delivery process pioneered by Ticketmaster. Ticket sellers receive Ticketfast tickets as PDF documents from the primary market seller. They then print out these tickets on paper and ship them to customers via FedEx.


Paperless Tickets: A new technology whereby people access events by having their identity as the ticket purchaser electronically verified. Paperless ticketing is so-called because it does not result in physical tickets being sent to the initial ticket buyer. Ticketing information is instead associated electronically with the credit card used for the ticket purchase. Accessing events using paperless tickets requires the actual purchaser of the ticket order to be present at the venue. Venue personnel will then scan the purchaser’s card in order for every guest in the party to enter and attend the event. (More information on paperless tickets and how to access events using them can be found here.)


Physical Tickets: Slang used by some ticket sellers to indicate that a given set of tickets is not paperless.


Flash Tickets: A new technology whereby people access events using receipts dispersed by a ticket kiosk at the event’s venue. Accessing flash tickets requires swiping a credit card containing the purchaser’s information at a venue kiosk. A receipt/tickets will be printed and the customer will subsequently be able to attend the event using the data printed. (More information on flash tickets and how to access events using them can be found here.)

Ticket Note Glossary

"Aisle Seats": Meaning seats that are on or near an aisle in the venue concerned. Please note that the term “Aisle Seats” does not necessarily guarantee a seat on the aisle itself. The terminology is simply intended to highlight seats that allow easy seat access and departure.


"Alcohol Free": Meaning that the venue has chosen to prohibit alcoholic beverages in a given section of seating.


"All Sessions": Meaning that a ticket purchase is relevant for all given sessions of a staggered event. (The term “sessions” usually applies to different sporting games within a larger sporting event. Tickets for sessions are often sold as either for one or more games in the overall timeframe.)


"Choice Seats": Meaning that the tickets concerned are premium or (simply put) excellent event seats. Please note that this ticket labeling is solely at the discretion of the ticket seller. The term itself should not be construed as having a specific definition or guarantee.


"Close to Stage/Field": Meaning that the tickets concerned are “close” to the stage/field of a given venue. Please note that the word “close” is subjective and based on the seller’s opinion. It’s best to examine the section and row of the listing concerned to verify seat proximity.


"E-tickets/E-tix/E-digital": Meaning that the tickets concerned will be downloaded by the ticket seller, printed out on paper, and sent to you. (See the Ticket Type Glossary for more information.)


"Est. Ship/Del Date": Meaning that a given set of tickets will likely ship or be delivered on or by the date provided. Please note that estimated dates of any such type are only estimated and thus not guaranteed.


"Flash Tickets": Meaning that the tickets concerned are flash tickets that will be accessible by swiping a gift card (supplied by the ticket seller) at a venue kiosk. (You can find more information about accessing events using flash tickets by visiting the FAQ Page.)


"Full View": Meaning that the tickets concerned have a “full”/wide view of the stage or field. Please note that the term “full view” is subjective and based on the ticket seller’s opinion. The term itself should not be construed as guaranteeing any particular viewing angle or experience.


"Front Row of Section": Meaning that a ticket listing contains seats located in the front row of a given section in the venue (eg: Section 103). Please note that the term does not necessarily refer to the first row in front of the stage or field itself. Please also note that sections can be divided into numerous parts and that the “front row” referenced could be the front row of any of those parts.


"Front Row Seats": Meaning tickets that are in the front row of a given venue vis-à-vis the stage or field and thus closest to the event action.


"General Admission": Meaning that seats are accessed on a first-come, first-serve basis on the same day as the event itself. Customers in GA seating do not receive actual seat numbers and instead sit or stand at will in the allotted area. “General Admission” is frequently used as a seating method for “Floor” or “Field” seating. It can be advantageous if customers arrive early enough to get first access to the best viewing locations.


"Hard Tickets": Meaning that the tickets concerned are printed out on cardboard ticket stock. (See the Ticket Type Glossary for more information.)


"In Hand": Meaning the ticket seller listing the tickets concerned actually has them in their office. Sellers use this term to emphasize the fact that they already possess the tickets advertised. This separates them from sellers still waiting to receive their tickets from the primary seller. Sellers with “in hand” tickets are likely able to ship such tickets out sooner rather than later.


"In Pairs": Meaning that tickets from the listing concerned can only be sold by the ticket seller in pairs (eg: 2, 4, 6, etc). Be careful not to purchase an odd number of tickets from a ticket listing of this type. This will likely damage the ability of the ticket seller to fulfill your order and/or provide the exact tickets requested.


"In Stock": Meaning the ticket seller listing the tickets concerned actually has them in their office. Sellers use this term to emphasize the fact that they already possess the tickets advertised. This separates them from sellers still waiting to receive their tickets from the primary seller. Sellers with “in stock” tickets are likely able to ship such tickets out sooner rather than later.


"Limited View": Meaning that the seats concerned are labeled as visually compromised by the venue. Please note that the venue and the venue alone is responsible for such a designation. Seats that aren't dubbed visually blocked by the venue are not considered to be compromised.


"Local pick up (day of show)": Meaning that the tickets concerned will be picked up by the customer at a location near the venue. (See the Delivery Terms Glossary and the FAQ Page for more information about ticket pick-up.)


"Meet and Greet": 1) Meaning that a given listing includes or encompasses a ticket to a special meeting with the star performer/s before the show. 2) Meaning that the customer must meet a representative from the ticket seller at the venue to access the tickets concerned. Please note that only a careful reading of a listing’s notes will allow customers to distinguish between the two definitions. Please also note that "Meet and Greet" with performers does not always equal or include an actual ticket to the event itself. Customers should examine ticket listing notes carefully to ascertain any details about what performer-based "Meet and Greets" entail.


"No Split": 1) Meaning that tickets purchased from a given listing must be purchased in the quantities allowed. Eg: A customer can’t buy 3 tickets from a ticket listing advertising explicitly sales in “2 or 4” quantities only. 2) Meaning that tickets will/will not be split (ie: separated) if purchased in a certain quantity. This is to advertise the rare conditions when the consecutive-seats rule doesn’t apply to a ticket listing.


"Not a game/show ticket": Meaning that the tickets concerned do not allow access to a given game or performance. This slang term is usually found for parking passes, club passes, and other non-entry tickets. Its purpose is to emphasize openly that the ticket itself cannot be used for event entry.


"Obstructed View": Meaning that the seats concerned are labeled as visually compromised by the venue . Please note that the venue and the venue alone is responsible for such a designation. Seats that aren't dubbed visually blocked by the venue are not considered to be compromised.


"Paperless Tickets": Meaning that the tickets concerned are paperless and will require the customer to be escorted into the venue by a representative from the ticket company. (You can access more information about accessing events using paperless tickets by visiting the FAQ Page.)


"Paper Tickets": Meaning that the tickets concerned are printed out on paper rather than on cardboard ticket stock. (See the Ticket Type Glossary for more information.)


"Partial View": Meaning that the seats concerned are labeled as visually compromised by the venue. Please note that the venue and the venue alone is responsible for such a designation. Seats that aren't dubbed visually blocked by the venue are not considered to be compromised.


"Piggybacked": Meaning that the seats concerned are located in back of or in front of each other (eg: 4 tickets; 2 in Row A, 2 in Row B). This is to distinguish them from the typical guarantee that all seats are located side-by-side. Please note that “piggybacked” seats don’t necessarily mirror each other in their row location. The term itself simply means that the relevant seats will be located in consecutive rows.


"Preshow Party/Dinner": Meaning that a pre-show party and/or dinner is accessible using the tickets concerned. Please note that this does not necessarily mean a ticket to the event itself is included in the package. Be sure to check the ticket notes specifically for reference to event entry relevance.


"Sell High to Low": Meaning that the ticket seller will sell the higher seat numbers (eg: F23) before the lower ones (eg: F07). “Sell High to Low” most frequently and popularly applies to theater venues. Higher seat numbers are usually closer to the sides of the theatre than they are to the center. This means that early ticket sales will likely result in seats situated farther from the venue center.


"Side of Stage": Meaning that a given set of seats are located off to the side of the stage/field. Please note that this is not the same thing as saying they are near the stage/field.


"Ship By/On…": Meaning that the tickets concerned will likely be shipped by the seller by/on a given date. “Ship By/On” notes are usually followed by a specific date for estimated ticket shipment. Please note that such dates are only estimated and cannot be guaranteed.


"Ship Imd": Meaning the tickets concerned can be shipped immediately by the ticket seller.


"Ready to Ship": Meaning that the tickets concerned are in the seller’s office and ready for shipping. This is to alert customers to ticket groupings with high likelihoods of early ticket delivery. Please note this doesn’t guarantee that the tickets will be received in any specified timeframe.


"Reserved Seat": Meaning specific seats that are reserved by the ticket seller ahead of time. This usually refers to seats that are owned and thus guaranteed by a season ticket holder. Customers who buy “reserved seats” are more likely to receive the actual tickets that they ordered. This likelihood limits the chance for alternate seats and the later possibility of a seating upgrade.


"Ticketfast": Meaning that the tickets concerned will be downloaded by the ticket seller, printed out on paper, and sent to you. (See the Ticket Type Glossary for more information.)


"Tix": Meaning, simply, "ticket" or (more usually) "tickets."


"Will Call": Meaning that the tickets concerned will be left for pick-up at the box office of the venue where the event is being held. (Please see the Delivery Methods Glossary and the FAQ Page for more information on will call pick-up.)

Venue Seating Glossary

ALL SECs ("All Sections"): Meaning that the tickets concerned could be located within any section in a given venue/area. Examples include "400-Level, All Secs" or simply "All Secs, Rows A-R." Please note that tickets in such generalized listings are not guaranteed to be side-by-side. (Note: This key caveat does not apply to Zone or Category seating so long as one row option is present on the ticket listing.)


BAL/BALC ("Balcony"): A raised area in theater venues that overhangs the Orchestra, the Mezzanine, and/or the Loge. Balcony seating is sometimes divided into Left, Right, and Center sections for greater organizational purposes. Please also be aware that the sole term or abbreviation for "Balcony" means that seats could be located anywhere in the Balcony in the rows specified. This is an important point for customers to note when dealing with venues that specifically label the center Balcony simply as "Balcony."


CLUB PASS: A special pass to a VIP club that’s accessible at the venue during the show or game. Please note that VIP passes do not necessarily include a ticket to the event itself. Please also note that the sole details available concerning what VIP passes entail are those provided on the ticket notes. Further listing details can be accessed only by contacting the ticket seller after an order is placed.


CTR/CENT/CENTER: Terms used to characterize various venue areas by describing seats as being located in their "center." This usually occurs in situations where venue seating areas are divided into Left, Right, and/or Center sections. But the terms also can be used slang-wise by ticket sellers without reference to official section labeling. The basic purpose of these seller-specific designations is to provide customers with a general guide to seating locations. It’s nevertheless important to note that seats cannot be guaranteed in a specific area if Left, Right, and/or Center are officially undefined.


DR CIR ("Dress Circle"): A curved section or tier of seats in theater and/or concert venues sometimes located above the Orchestra and below the Mezzanine.


FLR/FLOOR ("Floor"): The ground level in concert venues usually populated by folding chairs and non-gradated seating. Floor seating is known for being accessed via General Admission on a more frequent basis than other types of seating. The seating type is sometimes divided into Left, Right, and Center sections for greater organizational purposes.


FRT/FRONT ("Front"): Terms used to characterize venue areas by describing seats as being located near a stage or field. The term itself is subjectively based on the ticket seller’s opinion and should be examined alongside section and row specificities.


GA ("General Admission"): Used for first-come, first-serve seating that does not tie event-goers to specific seats. Attendees instead sit or stand wherever they can manage in the venue area allotted to them. “General Admission” is most frequently used as a seating method for “Floor” and/or “Field” seating. It can be advantageous if customers arrive early enough to get first access to the best viewing locations.


L/LFT/LEFT: Terms used to characterize various venue areas by describing seats as being located on their “left” side. This usually occurs in situations where venue seating areas are divided into Left, Right, and/or Center sections. But the terms also can be used slang-wise by ticket sellers without reference to official section labeling. The basic purpose of these seller-specific designations is to provide customers with a general guide to seating locations. It’s nevertheless important to note that seats cannot be guaranteed in a specific area if Left, Right, and/or Center are officially undefined.


LG/LGE/LOGE ("Loge"): The front rows of the Mezzanine section in a theater venue that may or may not be labeled as a separate section. Loge seating is sometimes divided into Left, Right, and Center sections for more specific viewing purposes. Please also be aware that the sole term or abbreviation for "Loge" means that seats could be located anywhere in the Loge in the rows specified . This is an important point for customers to note when dealing with venues that specifically label the center Loge simply as "Loge."


LOWER/LOWERS/LOWER LEVEL: Seats that are located in the lower level sections (ie: closer to the field/stage) of a given venue. The exact meaning and location of lower-level seating varies from venue to venue and event to event. It often applies in cases where different levels of seating have similar section designations. "Lower-Level" or "Lower/s" is then used to identify those sections nearer the event performance. (Please note that the interpretation of "Lower Level” and ”Lower/s" can be subjective and thus not guaranteed.)


MEZZ ("Mezzanine"): A raised platform in theater venues overhanging the Orchestra but underneath the Balcony. The Mezzanine is usually dubbed the “first balcony” due to its placement below the Balcony proper. Mezzanine seating is sometimes divided into Left, Right, and Center sections for greater organizational purposes. Please also be aware that the sole term “MEZZ” or “MEZZANINE” means that seats could be located anywhere in the Mezzanine in the rows specified. This is an important point for customers to note when dealing with venues that specifically label the center Mezzanine simply as “Mezzanine.”


ORCH ("Orchestra"): The ground level in theater/concert venues in front of the Orchestra and spanning the entire breadth of the venue. Orchestra seating is sometimes divided into Left, Right, and Center sections for greater organizational purposes. Please also be aware that the sole term "ORCH" or "ORCHESTRA" means that seats could be located anywhere in the Orchestra in the rows specified. This is an important point for customers to note when dealing with venues that specifically label the center Orchestra simply as "Orchestra."


PARKING/PKG/LOT: A parking pass that gives customers special and guaranteed access to event parking. Please note that parking passes do not include a ticket to the event itself unless specifically indicated.


PASS: A term used to emphasize that the ticket concerned is not a ticket to the event itself. "Pass" means that the ticket is actually for parking needs, VIP club access, or other non-entry purposes.


REAR: A term used to characterize venue areas by describing seats as being located farther back in location vis-a-vis the stage or field. The term itself is subjectively based on the ticket seller’s opinion and should be examined alongside section and row specificities.


R/RES/RESV ("Reserved"): A term used by sellers to let customers know they are selling specific and previously reserved venue seats. This usually refers to seats that are owned and thus guaranteed in specificity by a season ticket holder. Customers who buy "reserved seats" are more likely to receive the actual tickets that they ordered. This likelihood limits the chance for alternate seats and the later possibility of a seating upgrade.


R/RT/RIGHT: Terms used to characterize various venue areas by describing seats as being located on their “right” side. This usually occurs in situations where venue seating areas are divided into Left, Right, and/or Center sections. But the terms also can be used slang-wise by ticket sellers without reference to official section labeling. The basic purpose of these seller-specific designations is to provide customers with a general guide to seating locations. It’s nevertheless important to note that seats cannot be guaranteed in a specific area if Left, Right, and/or Center are officially undefined.


ROWS X-X: Meaning that the tickets concerned could be located within any rows in the range provided. Please note that tickets in such generalized listings are not guaranteed to be side-by-side.


SECS X-X: Meaning that the tickets concerned could be located within any section in the range provided. Please note that tickets in such generalized listings are not guaranteed to be side-by-side. (Note: This key caveat does not apply to Zone or Category seating.)


SR/SRO ("Standing Room Only"): An area in a given venue where there are no seats and customers have to stand during the event. "Standing Room Only" is usually accessed on a General Admission (first-come, first-serve) basis.


STE/SUITE ("Suite"): 1) A special ticket to a viewing arena from which a given event can be watched separately from the general audience. 2) A special ticket to a hotel suite offered by ticket sellers to complement an event experience. Please note that it’s always important to note whether SUITE listings specifically include a ticket to the event itself. This information can usually be found in the description provided of the Suite in the listing notes.


T/TER/TERR ("Terrace"): Another term used by some venues to denote the Balcony or a similar overhanging expanse of seating. Terrace seating is sometimes divided into Left, Right, and Center sections for more specific viewing purposes. Please also be aware that the sole term or abbreviation for "Terrace” means that seats could be located anywhere in the Terrace in the rows specified. This is an important point for customers to note when dealing with venues that specifically label the center Terrace simply as "Terrace."


UPPER/UPPERS/UPPER LEVEL: Seats that are located in the upper level sections (ie: farther from the field/stage) of a given venue. The exact meaning and location of upper-level seating varies from venue to venue and event to event. It often applies in cases where different levels of seating have similar section designations. "Upper Level" or "Upper/s" is then used to identify those sections farther from the event performance. (Please note that the interpretation of "Upper Level" and "Uppers" can be subjective and is thus not guaranteed.)


VIP PASS: A special pass to a VIP club that’s accessible at the venue during the show or game. Please note that VIP passes do not necessarily include a ticket to the event itself. Please also note that the sole details available concerning what VIP passes entail are those provided on the ticket notes. Further listing details can be accessed only by contacting the ticket seller after an order is placed.


WC ("Wheelchair Accessible"): An abbreviation used to denote seating that is handicapped and/or wheelchair accessible.


ZONE X: A term used to denote a certain section of a venue that encompasses a large number of seating locales. Zone seating is a recent trend from Europe that chops venues up into large chunks labeled A, B, C or any other such system. This means that a given listing for Zone seating could be located anywhere within the Zone and row/s specified. Please note that this rule does not change the fact that the tickets concerned are guaranteed to be side-by-side unless explicitly stated otherwise or multiple rows are listed. (Note: See the FAQ Page for more information about Zone seating.)